Norfolk & Suffolk Foundation NHS Trust

Management Support Administrator

The closing date is 02 August 2025

Job summary

We have an exciting opportunity available for a full time Management Support Team Administrator on a 6 month contract. The role is to provide to our Clinical Team Managers and Clinical Teams administrative support within the Central Community Mental Health Teams.

You will need excellent organisational skills and the ability to prioritise workloads. You will need to demonstrate skills and experience in diary management, minute taking with working knowledge of Microsoft packages. Exceptional interpersonal and customer service skills with a dedication to confidentiality and service user experience are essential.

Main duties of the job

Provide accurate, prompt and efficient secretarial and administrative support to the management team which may include presentations / spreadsheets including reports. Answering telephone calls. This post will be required to cover reception on a Friday. Ideally this is an office based position.

About us

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Benefits included with this role are:-

We can offer you the full range of NHS benefits and in addition:

  • Flexible working hours
  • Up to 307 hours holiday entitlement (subject to length of service)
  • FREE physio service
  • FREE Yoga and Pilates
  • Cycle scheme tax-free bikes and accessories
  • Support with revalidation
  • Post graduate training opportunities
  • We will pay for your initial DBS check (excluding the annual update service charge of £13)

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Job share

Reference number

246-ESU7180170

Job locations

Haymills House

Station Road East

Stowmarket

IP14 1RQ


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Essential

Essential

  • NVQ 2/3 Business Administration / Customer Services, or equivalent or willing to work towards.

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level. Confident to answer telephone calls.

Desirable

  • Ability to co-ordinate and prioritise management diaries.

Skills

Essential

  • ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.

Desirable

  • Knowledge of NHS policy / procedures and systems

Experience

Essential

  • Ability to work with senior members or staff across a large organisation.

Desirable

  • Working on own initiative with minimal supervision
Person Specification

Essential

Essential

  • NVQ 2/3 Business Administration / Customer Services, or equivalent or willing to work towards.

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level. Confident to answer telephone calls.

Desirable

  • Ability to co-ordinate and prioritise management diaries.

Skills

Essential

  • ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.

Desirable

  • Knowledge of NHS policy / procedures and systems

Experience

Essential

  • Ability to work with senior members or staff across a large organisation.

Desirable

  • Working on own initiative with minimal supervision

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Haymills House

Station Road East

Stowmarket

IP14 1RQ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Haymills House

Station Road East

Stowmarket

IP14 1RQ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Business Support Manager

Doreen Linge

doreen.linge@nsft.nhs.uk

07876145252

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year gross per annum (pro rata)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Job share

Reference number

246-ESU7180170

Job locations

Haymills House

Station Road East

Stowmarket

IP14 1RQ


Supporting documents

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