Senior Clinical Support Administrator

Job summary

We are looking for highly motivated and detail-orientedSenior Clinical Administrator(s) to join our team and play a key role in supporting thePsychology Interface Team. This is a dynamic and varied position that requires excellent organisational skills, a proactive mindset, and the ability to manage multiple priorities.

Main duties of the job

The postholder(s) will be responsible for the day-to-day administration of the Psychology Interface, ensuring that all referrals, communications, and service processes are handled smoothly and efficiently. You will be the central point of coordination for service tracking, meeting support, and action follow-up, helping to maintain high standards of service delivery.

In addition to supporting the core service, you will work closely with the Primary Care Clinical & Operational Leads, providing direct administrative assistance including document preparation and support with recruitment and staffing processes.

The role requires you to be proficient in the use of all Microsoft packages. There is also the requirement to complete various data reports, spreadsheets and support ad hoc audits.

Knowledge or experience of NHS working would be desirable. You must have the ability to work to tight deadlines,to demonstrate clear and effective communication skills, and apply attention to detail whilst maintaining confidentiality and professionalism at all times.

You will need to have a good understanding of the importance of HR procedures and will have supervisory responsibility for a small number of the admin in the team.

This is an excellent opportunity for an individual(s) who thrives in a collaborative environment, enjoys working across multiple teams.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Our Trust is striving to ensure that staff have access to development opportunities, and you can benefit from this. In this role you will also support other staff to develop and learn, to ensure we have a highly skilled workforce who are happy in their roles.

Our service is responsive, and there is potential for flexible working hours within the role. This role will incorporate evidencing the role and how it benefits patient care in acute inpatient wards to support obtaining funding for a substantive post.

Benefits

Included with this role are:

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• gym membership
• NHS discounts and many more.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Gateway House, Unit 1, Gateway 11 Business Park, Farrier Close, Wymondham

Norwich

NR18 0WF

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Gateway House, Unit 1, Gateway 11 Business Park, Farrier Close, Wymondham

Norwich

NR18 0WF

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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