Norfolk & Suffolk Foundation NHS Trust

Wellbeing Engagement Worker

The closing date is 26 May 2025

Job summary

The Suffolk Wellbeing Service is part of the national accredited IAPT initiative. The aim of this is to increase mental health access to those living in Suffolk aged 16 and above who are experiencing mild to moderate levels of anxiety and depression. The service works in conjunction with Norfolk and Suffolk NHS Foundation Trust (NSFT) by providing low and high intensity mental health care to the local population.

Suffolk Wellbeing are pleased to be able to offer an exciting opportunity for an enthusiastic and motivated individual to join our team as a Wellbeing Engagement Worker Band 3 working alongside our underrepresented Communities to raise awareness and support access to our services.

The post will be based in either Ipswich or Bury St Edmunds, but travel will be required as part of the role to work across Suffolk This is a full-time post. Working hours are between 8am and 8pm and could involve some weekend work

Main duties of the job

Suffolk Wellbeing are pleased to be able to offer an exciting opportunity for an enthusiastic and motivated individual to join our team as a Wellbeing Engagement Worker, you will use your knowledge and experience of working with Community and Voluntary Sector groups to engage with people from a wide range of backgrounds and cultures and your creativity to set up and present appealing activities and events in Community settings. We welcome applicants that speak more than one language

About us

Benefits included with this role are:-

  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • Gym membership
  • NHS discounts and many more

To find out more about the job role click the job description, then click APPLY to start your candidate experience today!

NSFT is committed to lifelong learning and continuous professional development (CPD) for its entire staff. There are a variety of definitions of CPD across the professions, but it is usually taken to mean learning activities which update existing skills.

CPD is determined through appraisal with a personal development plan agreed between an individual and their manager, with the commitment of the necessary time and resources.

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-WSN7190702

Job locations

Child Health Centre

Hospital Road

Bury St Edmunds

IP33 3ND


Job description

Job responsibilities

  • Experience of setting up creative and appealing events and activities and engaging widely in the community.
  • Experience of report writing for a variety of recipients.
  • Experience of partnership working. Working with Community and Voluntary Sector management groups and Organisations.
  • Experience providing advice/signposting to services.
  • Excellent communication skills both written and verbal. Ability to relate to people from a wide range of backgrounds, with the skills to motivate and encourage them to act and manage their wellbeing.
  • Ability to manage, monitor, plan and prioritise your time effectively. IT skills, including Microsoft Office, email, databases, and social media.
  • Ability to speak confidently and be able to present your knowledge and findings in a structured and coherent way to a wide range of participants.
  • Knowledge/experience of community participation techniques.
  • Knowledge of effective communication techniques and approaches suitable for different audiences including underrepresented communities.
  • An understanding of the challenges facing the population of Suffolk.
  • An understanding of local and national policy which impacts on communities, particularly those who are most vulnerable or most severely affected.
  • Understanding of BAME/Seldom heard communities and the issues that face them.

Confident in working on the ground in the community. The ability to travel freely for work purposes. A willingness to work outside of usual office hours when required. Commitment and enthusiasm. Positive approach to team working, but also able to work on own initiative.

This role requires you to be a highly competent and dedicated individual who demonstrates both compassion and empathy to the groups we engage it is desirable to have an understanding/awareness of mental ill health (e.g. support worker), or a relevant qualification (level 3 Health & Social Care).

More specifically, successful applicants will need to possess and demonstrate a high level of skill in the following areas:

  • Ability to demonstrate resilience when working with communitys that are experiencing varying levels of emotional distress.
  • Able to adapt to change.
  • A positive and solution-focused attitude.
  • Good administration and IT skills.
  • Excellent time management and organisational skills relating to the number of client contacts offered and clinical sessions carried out each week.
  • Capacity to work under pressure.
  • High level of enthusiasm and self-motivation.
  • Ability to work and problem solve independently.
  • Access to a car to travel independently.
  • Ability to work at any location across Suffolk.
  • Ability to work flexibly, including some evenings and weekends.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities. If you feel you have what it takes to make a difference in your local community and wish to join a dynamic service with lots to offer you as an Engagement Worker, then we invite your application to the role.

We are seeking an individual with the knowledge and skills to work as part of a team and be innovative in their approach.You will need to be flexible and have the ability to cope in a highly demanding role and demonstrate a high level of organisational skill.

You will work under the direction of the Senior Community Advisor whilst being managed by the Community Service Manager.

Due to the high number of applications these posts attract, we will reserve the right to close the advert earlier than the proposed closing date.

Job description

Job responsibilities

  • Experience of setting up creative and appealing events and activities and engaging widely in the community.
  • Experience of report writing for a variety of recipients.
  • Experience of partnership working. Working with Community and Voluntary Sector management groups and Organisations.
  • Experience providing advice/signposting to services.
  • Excellent communication skills both written and verbal. Ability to relate to people from a wide range of backgrounds, with the skills to motivate and encourage them to act and manage their wellbeing.
  • Ability to manage, monitor, plan and prioritise your time effectively. IT skills, including Microsoft Office, email, databases, and social media.
  • Ability to speak confidently and be able to present your knowledge and findings in a structured and coherent way to a wide range of participants.
  • Knowledge/experience of community participation techniques.
  • Knowledge of effective communication techniques and approaches suitable for different audiences including underrepresented communities.
  • An understanding of the challenges facing the population of Suffolk.
  • An understanding of local and national policy which impacts on communities, particularly those who are most vulnerable or most severely affected.
  • Understanding of BAME/Seldom heard communities and the issues that face them.

Confident in working on the ground in the community. The ability to travel freely for work purposes. A willingness to work outside of usual office hours when required. Commitment and enthusiasm. Positive approach to team working, but also able to work on own initiative.

This role requires you to be a highly competent and dedicated individual who demonstrates both compassion and empathy to the groups we engage it is desirable to have an understanding/awareness of mental ill health (e.g. support worker), or a relevant qualification (level 3 Health & Social Care).

More specifically, successful applicants will need to possess and demonstrate a high level of skill in the following areas:

  • Ability to demonstrate resilience when working with communitys that are experiencing varying levels of emotional distress.
  • Able to adapt to change.
  • A positive and solution-focused attitude.
  • Good administration and IT skills.
  • Excellent time management and organisational skills relating to the number of client contacts offered and clinical sessions carried out each week.
  • Capacity to work under pressure.
  • High level of enthusiasm and self-motivation.
  • Ability to work and problem solve independently.
  • Access to a car to travel independently.
  • Ability to work at any location across Suffolk.
  • Ability to work flexibly, including some evenings and weekends.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities. If you feel you have what it takes to make a difference in your local community and wish to join a dynamic service with lots to offer you as an Engagement Worker, then we invite your application to the role.

We are seeking an individual with the knowledge and skills to work as part of a team and be innovative in their approach.You will need to be flexible and have the ability to cope in a highly demanding role and demonstrate a high level of organisational skill.

You will work under the direction of the Senior Community Advisor whilst being managed by the Community Service Manager.

Due to the high number of applications these posts attract, we will reserve the right to close the advert earlier than the proposed closing date.

Person Specification

ESSENTIAL QUALIFICATIONS

Essential

  • NVQ level 3 Health and Social care or equivalent level of knowledge

EXPERIENCE

Essential

  • Demonstrable experience of Community based work that contribute towards the benefit of health care outcomes and social engagement.
  • Experience of setting up creative and appealing events and activities and engaging widely in the community.

Desirable

  • Success in delivering community development projects which have been led by the community and have resulted in meaningful change
  • Experience providing advice/signposting to services.
Person Specification

ESSENTIAL QUALIFICATIONS

Essential

  • NVQ level 3 Health and Social care or equivalent level of knowledge

EXPERIENCE

Essential

  • Demonstrable experience of Community based work that contribute towards the benefit of health care outcomes and social engagement.
  • Experience of setting up creative and appealing events and activities and engaging widely in the community.

Desirable

  • Success in delivering community development projects which have been led by the community and have resulted in meaningful change
  • Experience providing advice/signposting to services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Child Health Centre

Hospital Road

Bury St Edmunds

IP33 3ND


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Child Health Centre

Hospital Road

Bury St Edmunds

IP33 3ND


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Service Manager

Sharon Lee

sharon.lee@nsft.nhs.uk

Details

Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-WSN7190702

Job locations

Child Health Centre

Hospital Road

Bury St Edmunds

IP33 3ND


Supporting documents

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