Norfolk & Suffolk Foundation NHS Trust

Senior Clinical Support Administrator

The closing date is 21 May 2025

Job summary

An exciting opportunity has arisen at Woodlands Hospital for a full time Senior Clinical Team Administrator to be based on Avocet Ward, and to be part of our wider administration team.

The successful candidate will provide administration support to the multidisciplinary team as well as supporting in the leadership and oversight of day-to-day administration requirements across the acute service. This role would suit somebody that is interested in developing their leadership skills and higher learning whilst working in a challenging, fast paced environment. Working on your own initiative with an ability to delegate and prioritise as being a team player is essential. Efficient time management, a keen eye for detail and good planning is crucial to this role to allow the best quality of service.

Main duties of the job

You will be responsible for overseeing the daily ward administrative procedures run smoothly and data is kept up to date in an accurate and timely manner. You will be required to input and update the Trust patient record system which will include accepting referrals and discharging patients as directed by the clinical team. Alongside this there will be minute taking duties, diary management, audio typing, completion of complex and confidential reports. The role requires you to be proficient in the use of all Microsoft packages. There is also the requirement to complete various data reports, spreadsheets and support ad hoc audits.

Knowledge or experience of NHS working would be desirable. You must have the ability to work to tight deadlines,to demonstrate clear and effective communication skills, and apply attention to detail whilst maintaining confidentiality and professionalism at all times.

You will need to have a good understanding of the importance of HR procedures and will have supervisory responsibility for a small number of the admin in the team.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Our Trust is striving to ensure that staff have access to development opportunities, and you can benefit from this. In this role you will also support other staff to develop and learn, to ensure we have a highly skilled workforce who are happy in their roles.

Benefits

Included with this role are:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • gym membership
  • NHS discounts and many more.

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-ESU7162544

Job locations

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Job description

Job responsibilities

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure.

You will need to be able to work flexibly in response to service needs and the ability to think creatively, effectively managing multiple tasks and priorities.

You will need to be able to liaise in a professional manner with each member of the team, service users and other professionals providing relevant information.

You will be required to ensure the workload of the clinical support team is prioritised to ensure patient safety and meet quality standards.

Please find attached our Job Description for more detail, then if you feel you have what it takes to make a difference, click APPLY!

Job description

Job responsibilities

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure.

You will need to be able to work flexibly in response to service needs and the ability to think creatively, effectively managing multiple tasks and priorities.

You will need to be able to liaise in a professional manner with each member of the team, service users and other professionals providing relevant information.

You will be required to ensure the workload of the clinical support team is prioritised to ensure patient safety and meet quality standards.

Please find attached our Job Description for more detail, then if you feel you have what it takes to make a difference, click APPLY!

Person Specification

Essential

Essential

  • NVQ 3 Business Administration / Equivalent Experience

Desirable

  • Experience of working in a hospital / office environment

Skills

Essential

  • ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
  • Minute taking experience

Desirable

  • Supervisor experience

Experience

Essential

  • Ability to work with senior members of staff across a large organisation.
Person Specification

Essential

Essential

  • NVQ 3 Business Administration / Equivalent Experience

Desirable

  • Experience of working in a hospital / office environment

Skills

Essential

  • ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
  • Minute taking experience

Desirable

  • Supervisor experience

Experience

Essential

  • Ability to work with senior members of staff across a large organisation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Office Manager and Personal Assistant

Kim Bassingthwaighte

kim.bassingthwaighte@nsft.nhs.uk

01473891876

Details

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-ESU7162544

Job locations

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Supporting documents

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