Clinical Support Worker - Foxhall House Secure Services

Norfolk & Suffolk Foundation NHS Trust

The closing date is 05 May 2025

Job summary

  • Are you looking for an opportunity to support those experiencing mental health issues?
  • Do you work well with people and teams?
  • Do you want an opportunity to make a difference?
  • Do your personal values align with our Trust Values of TALK:
    • We are a Team - We build strong relationships within and across teams and work closely with service users, carers and families
    • We are Accountable - We are answerable for our actions, behaviour and performance and take pride in our work
    • We Learn and Improve - We take every opportunity to learn and improve and provide feedback which is helpful, sincere and genuine
    • We are Kind - We act with kindness, and we treat everyone with respect and dignity

If you have answered yes to those questions, we want to hear from you as we have exciting opportunities to work as a Clinical Support Worker at Foxhall House, Ipswich

Main duties of the job

You will have the opportunity to work alongside a range of highly skilled, multidisciplinary staff ranging from nurses, clinical support workers, doctors, psychologists, occupational therapists, pharmacists, activities coordinators and many more.

Youneed to be supportive and express the below listed qualities to provide the best care to our service users and their families:

  • Be approachable and interested in people
  • Be confident in talking with people and comfortable with supporting people from diverse range of backgrounds, sexual orientation, culture, religion.
  • Have the ability to empathise without giving advice before speaking with your clinical team
  • Have a non-judgmental attitude and be an active listener.
  • Be perceptive to notice changes
  • Be calm in difficult circumstances or in crisis
  • Be able to protect boundaries especially in distressing situations
  • Have an awareness of and the ability to adhere to strict confidentiality rules
  • Can commit to working shift patterns as per NSFT requirements (, reference to shift patterns below)

7.00 am - 1930 - Long day

1930- 0700 - night shift

***Unfortunately, we will not be able to offer just nights or just weekend shifts***

About us

We are offering you a challenging role, where no two days will be the same. Your journey with NSFT will starts with 1 week of Trust Induction Training followed by a period of supernumerary time in your team where you will be able to develop clinical theory and practical skills.

Your Clinical Support Worker role is only the starting point, we will encourage and invest in you, so can develop your career with NSFT. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive organisation where experiences are shared and learning occurs across multiple opportunities.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year gross per annum (pro rata for part time)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-GYW7158243

Job locations

Foxhall House

Ipswich

IP3 8XJ


Job description

Job responsibilities

Benefits for working with us:

  • Welcoming, friendly / supportive team environment
  • Substantive contract & guaranteed hours
  • Automatic enrolment into NHS pension
  • A comprehensive in house & external training programmes and career progression
  • Awesome annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff wellbeing and physio service
  • Free parking on site
  • Cycle to work Scheme
  • Access to Commuter Travel Club _ First Bus
  • NHS Blue light card membership card
  • Health Service discounts
  • Exclusive deals for NHS staff and NHS Staff Benefits
  • Access to information for financial support for families
  • Discounted gym and leisure facility membership
  • Free Live Events for NHS workers_ Tickets for Good and many more...

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

Benefits for working with us:

  • Welcoming, friendly / supportive team environment
  • Substantive contract & guaranteed hours
  • Automatic enrolment into NHS pension
  • A comprehensive in house & external training programmes and career progression
  • Awesome annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff wellbeing and physio service
  • Free parking on site
  • Cycle to work Scheme
  • Access to Commuter Travel Club _ First Bus
  • NHS Blue light card membership card
  • Health Service discounts
  • Exclusive deals for NHS staff and NHS Staff Benefits
  • Access to information for financial support for families
  • Discounted gym and leisure facility membership
  • Free Live Events for NHS workers_ Tickets for Good and many more...

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Experience

Essential

  • Previous experience within the care sector

Desirable

  • Mental health experience

Qualifications

Essential

  • Care Certificate - must be achieved within first 12 weeks of employment
  • NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC

Desirable

  • VRQ L3 in mental health

Skills

Essential

  • Respectful of service users individual needs and requirements within their own environment

Other

Essential

  • Able to travel independently.
  • Well-motivated with an interest in mental health issues.
Person Specification

Experience

Essential

  • Previous experience within the care sector

Desirable

  • Mental health experience

Qualifications

Essential

  • Care Certificate - must be achieved within first 12 weeks of employment
  • NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC

Desirable

  • VRQ L3 in mental health

Skills

Essential

  • Respectful of service users individual needs and requirements within their own environment

Other

Essential

  • Able to travel independently.
  • Well-motivated with an interest in mental health issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Foxhall House

Ipswich

IP3 8XJ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Foxhall House

Ipswich

IP3 8XJ


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

CSW - Foxhall house

Recruitment

recruitment@nsft.nhs.uk

01603517115

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year gross per annum (pro rata for part time)

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-GYW7158243

Job locations

Foxhall House

Ipswich

IP3 8XJ


Supporting documents

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