Clinical Support Team Administrator - Woodlands, Ipswich

Norfolk & Suffolk Foundation NHS Trust

Information:

This job is now closed

Job summary

Do you have the experience and drive to fulfil the role of a Clinical Support Administrator? Do you enjoy working as part of a team, enjoy providing a great service and have an eye for detail? We have an exciting opportunity to join our successful team of administrators based in Woodlands on the Ipswich hospital site.

Willow ward is our Later Life Mental Health and Dementia ward which provides care and treatment for people when they are acutely unwell.

The role will be based on Willow ward supporting our Medics and Clinicians and also working across the Woodlands as part of support for the wider admin team and reception. This position would be ideal for somebody looking to progress their skills in a fast paced role with lots of learning opportunities.

The service is a 24 hours service, although this admin role will cover Monday to Friday between the core hours of 9am - 5pm.

Main duties of the job

In this role you will attend Multi disciplinary team meetings and patient reviews, work with professionals, carers, family members and patients to ensure a good high quality standard of care. The successful applicant will also be part of the wider admin team and will be trained to help cover reception and our other wards at Woodlands when required.

We are looking for a person who is enthusiastic, and energised with a positive, can do, attitude with good communication and organisational skills, high quality typing and computer skills are essential.

Your role will involve a wide range of tasks from minute taking, attending patient meetings, typing up reports, audio typing, inputting and collecting data, audits, updating our clinical database in the correct way to support data reporting. Creating clinical letters. The role will also include answering the phones for the teams, and cross covering other areas supporting the wider admin team. This is a stimulating and varied role where no two days are alike but are extremely rewarding.

***Previous applicants need not apply***

About us

Benefits

Benefits included with this role are:-

  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • Gym membership
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please visit our Facebook and Twitter page @NSFTjobs

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-ESU7050150-A

Job locations

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Person Specification

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
  • Ability to work with senior members of staff across a large organisation

Skills

Essential

  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
  • Excellent articulate communication skills
  • Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.

Other

Essential

  • Able to work flexibly across a range of different sites/offices
Person Specification

Qualifications

Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.

Desirable

  • Knowledge of Trust electronic record system

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
  • Ability to work with senior members of staff across a large organisation

Skills

Essential

  • ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
  • Excellent articulate communication skills
  • Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.

Other

Essential

  • Able to work flexibly across a range of different sites/offices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


For questions about the job, contact:

PA and Office Manager to the Care Group

Kim Bassingthwaighte

kim.bassingthwaighte@nsft.nhs.uk

01473891876

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year gross per annum

Contract

Permanent

Working pattern

Full-time

Reference number

246-ESU7050150-A

Job locations

Woodlands

Ipswich Hospital, Heath Road

Ipswich

IP4 5PD


Supporting documents

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