Clinical Team Administrator

Job summary

The Administration team based at Coastal CMHT, Walker Close, Ipswich are looking to recruit a friendly and experienced Clinical Support Team Administrator to support the Coastal Older People's CMHT, the Coastal Community Learning Disability Team and the Coastal under 18 Youth Team and ADHD team. This post is currently a combination of working in the office and home working.

We are looking for someone with excellent communication and organisational skills. The successful candidate will be required to have a working knowledge of Microsoft Office packages, including Word, Excel and Outlook. Knowledge of the Trust patient record system would be an advantage but is not essential as training will be provided. Diary management and minute taking skills will also be required.

As a team we share and uphold the organisation's values in all that we do.

If you share our values and feel that you can contribute to our busy team and service we provide, we will welcome your application.

The successful candidate will be an integral part of the team and help provide an efficient and professional service, responding to the administrative needs of the team to ensure that the requirements of the organisation are met.

Main duties of the job

Doctors and teams admin support - including dictation (audio typing), diary management and liaising with patients and their families/carers and other professionals. Arranging appointments for the doctors and team members, liaising with the team, patients, family members and carers, sending out appointment letters, making and receiving telephone calls.

Taking the minutes at weekly Team meetings and distributing and processing the minutes.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to show empathy and have the ability to confidently and sensitively communicate with individuals who may sometimes be distressed or upset.

Excellent typing skills and previous administration experience is essential.

You will be required to complete mandatory training and participate in appropriate training opportunities available.

You will be required to ensure confidential information is retained and stored in line with Trust policy in an effective manner.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Coastal CMHT

Walker Close

Ipswich

IP3 8LY

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Coastal CMHT

Walker Close

Ipswich

IP3 8LY

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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