Job summary
This is an exciting opportunity for Clinical Support Workers to join the Dragonfly Unit in supporting young people through their mental health journey. We are looking for Band 3 Clinical Support Worker's that are passionate about recovery led care with a focus on promoting least restrictive practice.
The 12-bedded Dragonfly Unit is based in Carlton Colville, Lowestoft and is for age 13-17 year old young people requiring admission whilst receiving inpatient mental health treatment.
The successful candidates will need to be enthusiastic, motivated and looking forward to a new challenge providing the best care to our service users. We are looking for someone who displays compassion, empathy and is sensitive in your approach to people who may be distressed or have a challenging manner.
Main duties of the job
As a Clinical Support Worker, you will be a vital member of the team who will be enthusiastic, resilient, sensitive, and passionate about providing the best care to our service users.
As a Support Worker you will be an essential member of the team bringing us your personal skills and experience of caring for people to provide activity, personal support, complete observations and engage with people.
However most importantly and in keeping with our Trust values of Positively, Respectfully and Together, we are looking for someone who has exceptional people and communication skills.
If you want to make a difference in people's lives and change it for the better, we want you to be part of our fantastic team!
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
On a daily basis, you will be working closely with other Clinical Support Workers, Registered Nurses, and the wider multidisciplinary team to ensure our service users are receiving the care they require but also apply your creativity to make each day spent in hospital meaningful and purposeful.
For this role, your duties will include:
Having a good understanding of mental health diagnoses and presentation including appropriate boundaries Undertaking therapeutic observations of all service users Supporting service users on a 1:1 basis who may require varying levels of support Undertaking physical management of violence and aggression training to manage challenging situations Take service users on leave from the unit Work closely and in collaboration with families and carers
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Job description
Job responsibilities
On a daily basis, you will be working closely with other Clinical Support Workers, Registered Nurses, and the wider multidisciplinary team to ensure our service users are receiving the care they require but also apply your creativity to make each day spent in hospital meaningful and purposeful.
For this role, your duties will include:
Having a good understanding of mental health diagnoses and presentation including appropriate boundaries Undertaking therapeutic observations of all service users Supporting service users on a 1:1 basis who may require varying levels of support Undertaking physical management of violence and aggression training to manage challenging situations Take service users on leave from the unit Work closely and in collaboration with families and carers
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person Specification
Qualifications
Essential
- Care Certificate - must be achieved within first 12 weeks of employment
- NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC or to commence the framework within the first 4 months of employment
Desirable
- NVQ L2/3 in H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC
- VRQ L3 in mental health
Experience
Essential
- Previous experience within the care sector
Desirable
Skills
Essential
- Ability to work without direct supervision, liaising appropriately with other practitioners in the team
- Good interpersonal and communication skills
- Good verbal and written skills
- Good observation and reporting skills
- Able to use own initiative whilst liaising with other team members
- Good level of self-awareness and interest in self development
- Able to motivate others
- Respectful of service users individual needs and requirements within their own environment
Knowledge
Essential
- Awareness of professional boundaries in relation to client care
- Understanding of issues surrounding confidentiality
Other
Essential
- Flexibility and adaptability
- Fitness to undergo personal safety training
- Enthusiastic and well motivated
- Awareness and understanding of equality and diversity issues
- Well motivated with an interest in mental health issues
- Able to travel independently
Person Specification
Qualifications
Essential
- Care Certificate - must be achieved within first 12 weeks of employment
- NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC or to commence the framework within the first 4 months of employment
Desirable
- NVQ L2/3 in H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC
- VRQ L3 in mental health
Experience
Essential
- Previous experience within the care sector
Desirable
Skills
Essential
- Ability to work without direct supervision, liaising appropriately with other practitioners in the team
- Good interpersonal and communication skills
- Good verbal and written skills
- Good observation and reporting skills
- Able to use own initiative whilst liaising with other team members
- Good level of self-awareness and interest in self development
- Able to motivate others
- Respectful of service users individual needs and requirements within their own environment
Knowledge
Essential
- Awareness of professional boundaries in relation to client care
- Understanding of issues surrounding confidentiality
Other
Essential
- Flexibility and adaptability
- Fitness to undergo personal safety training
- Enthusiastic and well motivated
- Awareness and understanding of equality and diversity issues
- Well motivated with an interest in mental health issues
- Able to travel independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
