Job summary
We are looking to appoint into our Senior Administrator. Supporting the Patient Experience Director, Head of Participation, Involvement and Experience and the wider Participation, Involvement and Experience team.
You will be part of a team that covers an administrative support to service user and carer experience, volunteering and citizen involvement through participation in ways such as our Service User and Carer Council.
Main duties of the job
We are looking for an experienced and credible administrator who can support the senior leadership team with accurate, prompt and highly efficient secretarial / administrative support. This will include providing and receiving information, which is sometimes complex and sensitive, to a range of staff internally and external to our Trust.
You will be the first port of call for for incoming enquiries and queries and will be expected to take clear messages ensuring that internal and external people wanting to engage with the team are well supported.
This role will include managing inboxes, internal and external meetings, and to ensure agendas, minutes and associated paperwork are distributed to meeting delegates within required timescales.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
For more information please refer to the attached job description
Interviews will be held in person at County Hall in Norwich on Thursday 19th December.
Job description
Job responsibilities
For more information please refer to the attached job description
Interviews will be held in person at County Hall in Norwich on Thursday 19th December.
Person Specification
Qualifications
Essential
- Knowledge of the full range of administrative and organisational policies and procedures, acquired through training and relevant experience to degree level or equivalent
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Working on own initiative without supervision
- Experience of working at PA level
Skills
Essential
- Able to manage sensitive and confidential information.
- ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
- Ability to co-ordinate and prioritise management diaries.
Knowledge
Essential
- Maintaining administrative secretarial systems
Person Specification
Qualifications
Essential
- Knowledge of the full range of administrative and organisational policies and procedures, acquired through training and relevant experience to degree level or equivalent
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
- Working on own initiative without supervision
- Experience of working at PA level
Skills
Essential
- Able to manage sensitive and confidential information.
- ICT skills including Microsoft (especially word processing, spreadsheets and presentations, e.g. Word, Excel, PowerPoint) or equivalent.
- Ability to co-ordinate and prioritise management diaries.
Knowledge
Essential
- Maintaining administrative secretarial systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
