Norfolk & Suffolk Foundation NHS Trust

Senior Medical Team Administrator

Information:

This job is now closed

Job summary

Are you organised, friendly and a team player? Are you looking for a role with supportive, forward-thinking teams? Then come and join Secure & Forensic Services as part of our medical administration team.

1 x Full Time role 1 x Part time (22.50), per week based at Northside house)

As part of our ongoing investment in clinical services we are strengthening our administration support for our Secure Services Consultants and their wider medical teams. We are looking a colleague to provide a high quality, effective administration service across our Secure inpatient services.

These roles are varied, busy and exciting and key to supporting our medical teams in delivering on their duties. You can expect a thorough induction and ongoing support to develop your career with NSFT.

We will consider flexible working arrangements for the roles; please indicate in your application if this is something you require.

Main duties of the job

As Medical Administrator you will be responsible for providing administration support to named medical colleagues. Fuller duties are detailed in the attached job description, but are broadly grouped in line with the key headings listed below :

  • Diary management; including booking clinics/ appointments and planning meetings and arranging travel arrangements
  • Drafting correspondence and updating records: audio and copy typing all letters, memorandums, summaries and reports paying particular attention to accuracy and presentation, completing within given deadlines,
  • To provide a confidential and efficient administrative service to teams.
  • Maintaining an efficient process of entering correspondence on to the Electronic Patient Record (EPR) system
  • Organise venues, accommodation and agendas for meetings.

We are looking for someone who can communicate in a professional manner with patients, relatives, Trust staff and other departments, with a compassionate nature and ability to remain calm when working under pressure. You will need to be able to prioritise your workload and to deal with confidential and sensitive issues in a professional manner with tact and diplomacy.

We are looking for someone with knowledge of IT systems and data management including MS Office. You will have experience of administrative support, reports and presentations, problem solving skills.

Do you want to know more? Please don't hesitate to contact us for an informal discussion about the role!

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

22 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

246-SEC6588708-A

Job locations

Northside house

Drayton High Road

Norwich

NR6 5BE


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level
  • Ability to work with senior members of staff across a large organisation.

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or willing to work towards
  • Diploma / equivalent secretarial experience advanced level
  • NVQ 2 Customer Services or working towards

Knowledge

Essential

  • Previous NHS/Medical environment experience

Desirable

  • Knowledge of medical terminology

Other

Essential

  • Able to travel independently
Person Specification

Experience

Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through senior level
  • Ability to work with senior members of staff across a large organisation.

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or willing to work towards
  • Diploma / equivalent secretarial experience advanced level
  • NVQ 2 Customer Services or working towards

Knowledge

Essential

  • Previous NHS/Medical environment experience

Desirable

  • Knowledge of medical terminology

Other

Essential

  • Able to travel independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northside house

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northside house

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Tracey Jenner

tracey.jenner@nsft.nhs.uk

Details

Date posted

22 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

246-SEC6588708-A

Job locations

Northside house

Drayton High Road

Norwich

NR6 5BE


Supporting documents

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