Job summary
Are you passionate about making a difference in the lives of older adults? Do you have the leadership skills to manage a dynamic team in a clinical setting? If so, we have an exciting fixed term or secondment opportunity for you!
We are seeking a dedicated Community Team Manager (CTM) to join our Intensive Older Persons Service (IOPS) on a 6-month secondment. In this role, you will be responsible for the operational management and clinical/managerial supervision of our professional staff, ensuring the delivery of high-quality, safe, and responsive services to our service users, their families, and carers.
Qualifications and Experience:
- Suitably qualified/registered Nurse, Social Worker, or Occupational Therapist.
- Demonstrated knowledge of mental health through substantial clinical and leadership experience, particularly within multi-disciplinary teams.
- Proven experience in leading service development and assessing risk.
- Excellent communication, analytical, and decision-making skills.
Main duties of the job
- Operational Management: Oversee the day-to-day operations of the IOPS team, ensuring effective and efficient use of resources to meet the needs of service users and carers.
- Clinical/Managerial Supervision: Provide supervision to professional staff in line with trust values, ensuring compliance with Statutory and Regulatory requirements and Trust Policies.
- Quality Assurance: Ensure a high standard of care is maintained by adhering to standard operating procedures, protocols, and pathways.
- Resource Allocation: Allocate work within the team to optimize resource utilization and service delivery.
- Performance Monitoring: Monitor the team's performance and contribution to the Trust's overall objectives.
- Professional Governance: Provide strong leadership and governance within your area of responsibility, fostering a culture of continuous improvement.
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job description
Job responsibilities
Management Responsibilities:
- Operational Management: Oversee a range of aspects of service delivery within the team, ensuring compliance with statutory and regulatory requirements and Trust policies.
- Line Management: Manage identified staff within the team, including continuing professional development (CPD), performance management, staff appraisals, and HR issues.
- Recruitment and Retention: Proactively recruit new staff and maintain delegated staff wellbeing and retention.
- Budget Management: Effectively manage the delegated aspects of the team budget.
- Pathway Development: Lead the development of effective mental health care pathways within the team.
- Service Evaluation: Lead and support service evaluation and audit systems.
- Policy Development: Review and develop service-wide policies and protocols.
- Partnerships: Support the establishment of partnerships and networks with key stakeholders.
- Deputy Responsibilities: Deputise for the Service Manager as required.
Clinical Responsibilities:
- Accountability: Be accountable for your own professional actions.
- Workload Management: Effectively plan and organize your daily workload.
- Flexibility: Work flexibly and manage your working time according to service demands.
- Autonomous Practice: Make clinical judgments and identify alternative courses of action.
- Quality Care: Manage and provide a high quality of care.
- Professional Relationships: Maintain respectful, effective professional interpersonal relationships with others.
- Training: Attend all mandatory training required by the Trust and undertake further training as necessary.
- Therapeutic Relationships: Initiate, create, and maintain therapeutic relationships with patients and carers, ensuring that practice is patient-centred.
- Patient Involvement: Promote the involvement of patients and carers in the development of the care pathway.
Job description
Job responsibilities
Management Responsibilities:
- Operational Management: Oversee a range of aspects of service delivery within the team, ensuring compliance with statutory and regulatory requirements and Trust policies.
- Line Management: Manage identified staff within the team, including continuing professional development (CPD), performance management, staff appraisals, and HR issues.
- Recruitment and Retention: Proactively recruit new staff and maintain delegated staff wellbeing and retention.
- Budget Management: Effectively manage the delegated aspects of the team budget.
- Pathway Development: Lead the development of effective mental health care pathways within the team.
- Service Evaluation: Lead and support service evaluation and audit systems.
- Policy Development: Review and develop service-wide policies and protocols.
- Partnerships: Support the establishment of partnerships and networks with key stakeholders.
- Deputy Responsibilities: Deputise for the Service Manager as required.
Clinical Responsibilities:
- Accountability: Be accountable for your own professional actions.
- Workload Management: Effectively plan and organize your daily workload.
- Flexibility: Work flexibly and manage your working time according to service demands.
- Autonomous Practice: Make clinical judgments and identify alternative courses of action.
- Quality Care: Manage and provide a high quality of care.
- Professional Relationships: Maintain respectful, effective professional interpersonal relationships with others.
- Training: Attend all mandatory training required by the Trust and undertake further training as necessary.
- Therapeutic Relationships: Initiate, create, and maintain therapeutic relationships with patients and carers, ensuring that practice is patient-centred.
- Patient Involvement: Promote the involvement of patients and carers in the development of the care pathway.
Person Specification
Qualifications
Essential
- Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered
Desirable
- Ongoing professional development working towards degree level
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
- Post basic teaching qualification
- ILM certificate in management or equivalent
Experience
Essential
- Able to demonstrate experience at a senior clinical level including staff management/supervisi on experience
- Experience of working within a multi disciplinary team
- Evidence of providing leadership in a Mental Health care environment including service development.
- Experience with risk assessment and ongoing management
- Mentoring Experience
Other
Essential
Person Specification
Qualifications
Essential
- Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered
Desirable
- Ongoing professional development working towards degree level
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
- Post basic teaching qualification
- ILM certificate in management or equivalent
Experience
Essential
- Able to demonstrate experience at a senior clinical level including staff management/supervisi on experience
- Experience of working within a multi disciplinary team
- Evidence of providing leadership in a Mental Health care environment including service development.
- Experience with risk assessment and ongoing management
- Mentoring Experience
Other
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
