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Norfolk & Suffolk Foundation NHS Trust

Administrator B4 - Mortality Team

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This job is now closed

Job summary

Administrator - Mortality Team

An exciting opportunity for a substantive post (Band 4) has arisen for an experienced administrator to join the newly established Learning from Deaths Mortality Team. The team work Monday to Friday 9-5 and there is the opportunity for hybrid working. We are looking for someone who is passionate about supporting the Mortality team to utilise the learning from investigations to improve the care of people with a serious mental illness, learning disability or autism.

Main duties of the job

  • Providing a high standard of administrative support and ensuring a proficient, professional, and confidential service at all times for the Mortality Team.
  • Supporting the ongoing process and collation of data from different clinical systems for inclusion in accurate reports for Trust Committees, groups and forums on mortality compliance and performance.
  • Liaising with Trust staff on all aspects of mortality reporting
  • Supporting the Mortality Team and other professionals in the receipt, processing, inputting and reporting of all aspects of Learning from Deaths compliance.
  • Triaging information and facilitate screening discussions with clinicians of all deaths reported on NHS Spine and other sources which includes; obtaining the cause of death from external agencies and liaising when appropriate with clinical services.
  • To contribute to effective communication by liaising with internal and external parties and agencies on behalf of the team. This will include the Medical Examiner Offices, GP surgeries, the Patient Safety Team, the Medical Directorate and clinical teams across the Trust.

About us

Are you organised, friendly and a team player? Are you looking for a role in a supportive, forward-thinking team?

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Mortality Team.

Benefits included within this role:

  • NHS Pension
  • A comprehensive in house and external training programmes
  • Career progression.

Details

Date posted

28 June 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-COR6209902-A

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Job description

Job responsibilities

  • Work closely with clinicians to triage and screen all deaths reported to our internal SharePoint record system, which includes obtaining the cause of death and liaising, when appropriate, with clinical services and reporting LeDeR deaths.
  • Contribute to the maintenance of and provide day-to-day management of a comprehensive Mortality database and dashboard.
  • Management of receipt, acknowledgement and processing of all types of mortality data and confidential health records.
  • To support mechanisms for implementing the presentation of valid, robust data which will support and inform clinical decision-making processes.
  • To undertake any appropriate tasks as requested by the Mortality Team Leads which may include some project work and the co-facilitation of training.
  • To carry out day-to-day operation of the administration for the Mortality portfolio and provide efficient and effective support for the staff working in the service.
  • To assist in the assessment, production and dissemination of information supporting developments in line with the Trusts clinical governance arrangements.
  • Minute taking, preparing data and reports for various meetings which include Mortality Scrutiny, and Structured Judgement panels.
  • Organise, prepare agendas, take minutes at meetings, and maintain an action log as required.
  • To provide cover to other administrative staff during periods of absence.
  • To participate in staff team meetings and briefing sessions.
  • To maintain the resources of the Mortality portfolio, which will include internal librariesand files.
  • See generic band 4 job description attached for more detailed information.

Job description

Job responsibilities

  • Work closely with clinicians to triage and screen all deaths reported to our internal SharePoint record system, which includes obtaining the cause of death and liaising, when appropriate, with clinical services and reporting LeDeR deaths.
  • Contribute to the maintenance of and provide day-to-day management of a comprehensive Mortality database and dashboard.
  • Management of receipt, acknowledgement and processing of all types of mortality data and confidential health records.
  • To support mechanisms for implementing the presentation of valid, robust data which will support and inform clinical decision-making processes.
  • To undertake any appropriate tasks as requested by the Mortality Team Leads which may include some project work and the co-facilitation of training.
  • To carry out day-to-day operation of the administration for the Mortality portfolio and provide efficient and effective support for the staff working in the service.
  • To assist in the assessment, production and dissemination of information supporting developments in line with the Trusts clinical governance arrangements.
  • Minute taking, preparing data and reports for various meetings which include Mortality Scrutiny, and Structured Judgement panels.
  • Organise, prepare agendas, take minutes at meetings, and maintain an action log as required.
  • To provide cover to other administrative staff during periods of absence.
  • To participate in staff team meetings and briefing sessions.
  • To maintain the resources of the Mortality portfolio, which will include internal librariesand files.
  • See generic band 4 job description attached for more detailed information.

Person Specification

Qualifications

Essential

  • NVQ 2 Customer Services or willingness to work towards.
  • NVQ 3 Business Administration or equivalent or willingness to work towards

Desirable

  • Good level of general education (GCSE or equivalent pass grades).

Experience

Essential

  • Experience of working in the Health Sector.
  • Skills and experience in producing and analysing statistical information and reports.

Knowledge

Desirable

  • A working knowledge of the Trust Mortality policies and processes.
Person Specification

Qualifications

Essential

  • NVQ 2 Customer Services or willingness to work towards.
  • NVQ 3 Business Administration or equivalent or willingness to work towards

Desirable

  • Good level of general education (GCSE or equivalent pass grades).

Experience

Essential

  • Experience of working in the Health Sector.
  • Skills and experience in producing and analysing statistical information and reports.

Knowledge

Desirable

  • A working knowledge of the Trust Mortality policies and processes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

County Hall

Martineau Lane

Norwich

NR1 2DH


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager

Alison MacMillan

alison.macmillan@nsft.nhs.uk

07780227035

Details

Date posted

28 June 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year gross per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

246-COR6209902-A

Job locations

County Hall

Martineau Lane

Norwich

NR1 2DH


Supporting documents

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