Job summary
Do you appreciate the opportunity of joining a happy and positive team who are seeking someone similar to fit into their 'family'? Are you an experienced administrator who would like a promotion opportunity or do you have the skills and experience already and want an exciting new challenge in a team that is striving for excellence?
This is an exciting opportunity to be part of the dynamic and creative Suffolk Learning Disability & Autism (LD & A) Specialist Service . Admin is a most valued part of the service and integral to a wider group of warm and welcoming 'family' of staff and managers who have been developing the service over the past 2 years and were pleased to recently receive a rating of GOOD by the CQC. The service covers the whole of Suffolk with 3 main community bases in Ipswich, Stowmarket and Bury St Edmunds.
Main duties of the job
The role is to provide full administrative support to the Learning Disability Liaison Team and the Team Leader at the LD West Team Ipswich Office including:
- processing incoming referrals,
- typing correspondence and reports,
- preparing agendas and taking minutes at team meetings,
- maintaining and uploading up to date information to the Trust database (full training will be given)
- dealing with telephone queries etc.
Whilst the work can be challenging, this is an excellent opportunity for the ideal candidate to gain experience within the NHS
About us
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Job description
Job responsibilities
You should have good communication, inter-personal skills and full commitment to the care and wellbeing of patients. This post requires a confident, level-headed individual who can support a busy service in responding to changing priorities and delivering accurate work within tight deadlines.
As well as having a good standard of education, you should have relevant and recent administration experience as well as good typing skills. You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The ability to work on your own initiative and prioritise your own work is required, as is the capacity to be flexible and be able to travel to other sites if required.
Job description
Job responsibilities
You should have good communication, inter-personal skills and full commitment to the care and wellbeing of patients. This post requires a confident, level-headed individual who can support a busy service in responding to changing priorities and delivering accurate work within tight deadlines.
As well as having a good standard of education, you should have relevant and recent administration experience as well as good typing skills. You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The ability to work on your own initiative and prioritise your own work is required, as is the capacity to be flexible and be able to travel to other sites if required.
Person Specification
Qualifactions
Essential
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- NVQ 3 Business Administration or equivalent or working towards
- NVQ 2 Customer Services or working towards
Desirable
- Shorthand
- Knowledge of Trust electronic record system
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
- Ability to work with senior members of staff across a large organisation
- Supervision of staff
Desirable
- Staff supervision / appraisal process
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
- Maintaining administrative / secretarial systems
Desirable
- Knowledge of NHS policy / procedures
- Knowledge of medical terminology
Skills
Essential
- Ability to prioritise
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Advanced keyboard skills
Other
Essential
- Able to work flexibly across a range of different sites/offices
Person Specification
Qualifactions
Essential
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- NVQ 3 Business Administration or equivalent or working towards
- NVQ 2 Customer Services or working towards
Desirable
- Shorthand
- Knowledge of Trust electronic record system
Experience
Essential
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
- Ability to work with senior members of staff across a large organisation
- Supervision of staff
Desirable
- Staff supervision / appraisal process
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
- Maintaining administrative / secretarial systems
Desirable
- Knowledge of NHS policy / procedures
- Knowledge of medical terminology
Skills
Essential
- Ability to prioritise
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Advanced keyboard skills
Other
Essential
- Able to work flexibly across a range of different sites/offices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
