Team Administrator

Job summary

We have an exciting opportunity for the right candidate to join a dedicated, friendly team, in a fast-paced environment within the Norfolk and Suffolk Foundation Trust, based in King's Lynn.

The right candidate will be able to demonstrate strong communication skills, have the ability to prioritise a variety of tasks, provide awelcoming environment, and, have a dedication to service user experience.

The right candidate will need to show their exceptional customer service skills and evidence full administration experience for this role.

We are seeking someone to be able to evidence a flexible response to service needs, and the ability to think creatively with others.

Experience of working to deadlines with support, as well as the ability to work on your own initiative is imperative.

The successful candidate will need to work well within a Multi-Disciplinary Team, have a positive approach, and be able to remain calm under pressure.

We are a Specialist Mental Health provision, therefore, the successful candidate will need to maintain strict confidentiality, have the ability to confidently and sensitively deal with information from individuals which can be distressing at times.

A working knowledge of Microsoft packages are essential for this role. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as training will be provided.

Main duties of the job

• Greet and welcome visitors with a positive, helpful attitude.
• Answer and direct phone calls in a polite and friendly manner.
• Manage the reception area, ensuring it is tidy and presentable.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Perform clerical duties such as filing, photocopying, and minute taking.
• Support with Referral Management.
• Manage room bookings.
• Support with stationery orders, building maintenance requests and other requisitions.
• Assist with administrative tasks as needed.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Thurlow House

Goodwins Road

King's Lynn

PE30 5PD

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Thurlow House

Goodwins Road

King's Lynn

PE30 5PD

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

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