Job summary
Are you looking for a rewarding career and do you want to be part of a friendly team?
Do you have excellent communications skills and a keen eye for detail?
Can you effectively manage multiple tasks and priorities?
Do you have experience of managing detailed complex information and maintaining a strong degree of confidentiality?
If you have said 'Yes' to each of the above, then we might just have the role for you...
We are looking for an experienced administrator/receptionist for our Acute hospital here in Bury St Edmunds. The role is a permanent position.
We are looking for someone to work:
37.5 hours across a varied shift pattern from 8am to 8:00pm Monday to Friday and 10am to 6pm on Saturday and Sunday & Bank Holidays
Main duties of the job
Wedgwood House, located within the grounds of West Suffolk Hospital is looking for an extremely professional, conscientious, calm and confident individual to be a part of the Reception / Administration Team.
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. There will be, at times, face to face patient contact and the working environment can be very busy. The successful candidate will need to have the ability to confidently and sensitively deal with individuals who may sometimes be distressed or upset.
Previous administration experience is essential. Full training will be given for the specific role and our systems.
About us
Benefits:
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Job description
Job responsibilities
Please refer to the attached job description, which details the full role and responsibilities of the receptionist post.
Please do contact us, if you would like to discuss the role further or have an informal visit.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please refer to the attached job description, which details the full role and responsibilities of the receptionist post.
Please do contact us, if you would like to discuss the role further or have an informal visit.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- RSA II Word Processing or equivalent
- NVQ 2 Customer Services or equivalent
Desirable
- Knowledge of Trust electronic records system
Experience
Essential
- Experience of working in a busy reception/office environment
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
Desirable
- Knowledge of Clinical and Patient Administration Systems i.e. Lorenzo, basic computer skills - Word, Excel, Access
Person Specification
Qualifications
Essential
- RSA II Word Processing or equivalent
- NVQ 2 Customer Services or equivalent
Desirable
- Knowledge of Trust electronic records system
Experience
Essential
- Experience of working in a busy reception/office environment
Knowledge
Essential
- Working knowledge of Microsoft packages or equivalent
Desirable
- Knowledge of Clinical and Patient Administration Systems i.e. Lorenzo, basic computer skills - Word, Excel, Access
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
