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Norfolk & Suffolk Foundation NHS Trust

Management Support Team Administrator

Information:

This job is now closed

Job summary

Are you an administrator looking for a new and exciting opportunity? Do you have excellent communication skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities?

Great Yarmouth Acute Services, are a 18 bedded, mixed gender Ward caring for adult patients with Acute Mental Health within the Great Yarmouth and Waveney Care Group.

Great Yarmouth Acute Services are looking to recruit a conscientious, calm and confident individual to become part of the Administration Team. The duties will cover both management and clinical admin supporting the senior team.

This role is a 37.5 hours per week, and is offered on a 6 month fixed term contract due to the current post holder being on secondment.

Main duties of the job

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to confidently and sensitively deal with telephone calls from individuals who may sometimes be distressed or upset.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively.

Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details

Date posted

05 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year gross per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

246-GYW5900717-A

Job locations

Northgate Hospital

Northgate Street

Great Yarmouth

NR30 1BU


Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Some of the benefits you can expect:

  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or working towards
  • NVQ 2 Customer Services or working towards.

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures.
Person Specification

Qualifications

Essential

  • NVQ 3 Business Administration or equivalent or working towards
  • NVQ 2 Customer Services or working towards.

Knowledge

Essential

  • Working knowledge of Microsoft packages or equivalent.
  • Maintaining administrative / secretarial systems

Desirable

  • Knowledge of NHS policy / procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northgate Hospital

Northgate Street

Great Yarmouth

NR30 1BU


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northgate Hospital

Northgate Street

Great Yarmouth

NR30 1BU


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Support Manager - Admin Lead

Melanie McArthur

melanie.mcarthur@nsft.nhs.uk

Details

Date posted

05 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year gross per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

246-GYW5900717-A

Job locations

Northgate Hospital

Northgate Street

Great Yarmouth

NR30 1BU


Supporting documents

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