Job summary
Catton Ward, a male Medium Secure inpatient ward, requires a dedicated and flexible administrator to support the medical and nursing services it provides as part of NSFT's Secure & Forensic Services based at Northside House, Thorpe St Andrew, Norwich.
The role primarily involves the provision of administrative support to the Consultant Psychiatrists in the form of typing, organisation and minuting of clinical meetings, maintenance of records and regular liaison with external stakeholders such as other healthcare providers and the Ministry of Justice. There will be also be significant engagement with the whole eclectic and interesting Ward team!
Candidates must have a very good standard of written English, display excellent attention to detail and have an ability to communicate clearly to a wide range of people.
Main duties of the job
Main Duties:
- Organisation of Care Programme Approach (CPA) meetings.
- Minuting of CPA meetings and ward rounds.
- Audio typing.
- Liaison with other teams and departments regarding admissions, transfers and discharges.
- Scanning of handwritten forms / assessments into the Electronic Patient Record (Lorenzo).
In addition the role will include:
- Providing cover for Northside House Reception team.
- Engaging with clinical staff in the ward's Quality Improvement projects.
Preferably candidates will have at least two years of recent administration experience. Strong knowledge of Microsoft Office applications is essential and applicants will ideally have attained RSA II typing qualifications, ECDL (European Computer Driving Licence) or equivalent. Time management skills are needed in order to organise own workload and cope with shifting priorities and deadlines.
About us
Northside House has three small Clinical Administration Teams - one for each ward - who are very supportive of each other. We are part of the Secure & Forensic Services Care Group within Norfolk & Suffolk NHS Foundation Trust.
The Secure & Forensic Services Care Group provides expert mental health care within Secure inpatient wards,within our local prisons and police Investigation Centres, and within the wider community.
Benefits included with this role are:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference, click APPLY!
Interviews will be held via MS Teams.
You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference, click APPLY!
Interviews will be held via MS Teams.
You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualifications
Essential
- Pitman/RSA III Typing / Word Processing or Equivalent secretarial experience at intermediate level
- NVQ3 Business Administration or equivalent or working towards
- NVQ2 Customer Services or working towards
Desirable
- Knowledge of Trust electronic record system (Lorenzo)
- Shorthand
Experience
Essential
- Understanding and experience in a range of secretarial procedures and systems gained through practice at intermediate level
- Working on own initiative with minimal supervision
- Ability to work with senior members of staff across a large organisation
- Ability to prioritise own workload
Skills
Essential
- Ability to prioritise
- Ability to co-ordinate and prioritise management diaries
- ICT skills including Microsoft (Especially spreadsheets and presentations, e.g. Excel, Powerpoint) or equivalent.
- Audio Typing
Knowledge
Essential
- Working Knowledge of Microsoft packages or equivalent
- Maintaining administrative/ Secretarial Systems
Desirable
- Knowledge of NHS policy/ procedures
- Knowledge of medical terminology
Other
Essential
- Excellent standard of written English.
Desirable
- Able to work Flexibly across a range of different sites/offices
Person Specification
Qualifications
Essential
- Pitman/RSA III Typing / Word Processing or Equivalent secretarial experience at intermediate level
- NVQ3 Business Administration or equivalent or working towards
- NVQ2 Customer Services or working towards
Desirable
- Knowledge of Trust electronic record system (Lorenzo)
- Shorthand
Experience
Essential
- Understanding and experience in a range of secretarial procedures and systems gained through practice at intermediate level
- Working on own initiative with minimal supervision
- Ability to work with senior members of staff across a large organisation
- Ability to prioritise own workload
Skills
Essential
- Ability to prioritise
- Ability to co-ordinate and prioritise management diaries
- ICT skills including Microsoft (Especially spreadsheets and presentations, e.g. Excel, Powerpoint) or equivalent.
- Audio Typing
Knowledge
Essential
- Working Knowledge of Microsoft packages or equivalent
- Maintaining administrative/ Secretarial Systems
Desirable
- Knowledge of NHS policy/ procedures
- Knowledge of medical terminology
Other
Essential
- Excellent standard of written English.
Desirable
- Able to work Flexibly across a range of different sites/offices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
