Job summary
We have an exciting opportunity to recruit to a 12 month post for a Service Manager for the Youth and Adolescence Mental Health Service (YAMHS) across Suffolk either a fixed term or secondment. The ideal applicant will have experience in operational management across a broad range of services and looking to develop their senior management skills.
As Service Manager you will fully support the strategic and operational planning and delivery for the YAMHS services. You will effectively support the community Team managers to manage the day-to-day operational/clinical issues arising and actively monitor performance, quality, safety and service development.
This is a truly exciting opportunity to drive change and develop your leadership and change management skills - if you're looking for a new role in a welcoming and progressive team, then we'd love to hear from you!
Main duties of the job
The post holder will be a member of the senior management team of our care group and will work closely with the other service managers, psychological therapy leads and senior nurses in order to transform our services.
The Service Manager role will also play a key part in the comprehensive CFYP transformation in Suffolk. The post holder will be part of the development of the services they support, people participation and collaboration with the VCSE are fundamental to our service model, networking and ensuring development, maintenance, and systematic provision of a high quality service . This is an exciting opportunity to drive change and develop your leadership, transformation and change management skills. We value our team members and offer support for career development and as a leader ie the NHS leadership programme.
About us
Why work for us? We have ambitious aspirations and are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
This is an exciting time of Transformation of mental health services in Suffolk, creating opportunities for services to recognise and consolidate what they are doing well and also to drive creativity to radically change service delivery. The changes are locally driven, with the aim of embedding mental health services within the community. Recent CQC inspection has shown improvements in the services which we plan to build on as we transform the YAHMS service.
We have a strong leadership structure and are engaged with internal and external transformation. NSFT in collaboration with alliance partners are striving to deliver a truly biopsychosocial approach within the 'Thrive' framework. This will require significant system changes across Suffolk to move towards a whole system approach.
Job description
Job responsibilities
To fully support the Senior Leadership Team with the strategic and operational planning and delivery for their designated specialist service area(s) within the Care Group.
To work in partnership with senior clinical staff, the People Participation Lead and other stakeholders to support clinical engagement and leadership of performance, quality, safety and service development.
To develop a culture of continuous improvement in performance, quality and safety within a designated area.
To manage each specialist area within agreed resources including support services (e.g. Human Resources, ICT), staffing and finance.
Responsible for the effective use of the delegated aspects of the team budget
The role will require effective personal planning and organisation of the daily workload and also flexibility in approach.
If and where their clinical input is required, to ensure that their practice is patient centred, promotes the involvement of relevant others (eg carers) and that a high quality of care is provided.
Where requested, to contribute to the commissioning process, at the invitation of commissioning bodies.
Where requested, to contribute to tendering process, when invited to do so by the Care Groups senior leadership team
To promote mental health services by an adopting an open, collaborative, customer focused approach both internally and externally with all stakeholder groups
To contribute to Trust-wide or external projects and initiatives as required.
To promote equality, diversity and inclusion within areas of influence.
To comply with the NHS Code of Conduct for Managers
To participate in the on-call rota
Job description
Job responsibilities
To fully support the Senior Leadership Team with the strategic and operational planning and delivery for their designated specialist service area(s) within the Care Group.
To work in partnership with senior clinical staff, the People Participation Lead and other stakeholders to support clinical engagement and leadership of performance, quality, safety and service development.
To develop a culture of continuous improvement in performance, quality and safety within a designated area.
To manage each specialist area within agreed resources including support services (e.g. Human Resources, ICT), staffing and finance.
Responsible for the effective use of the delegated aspects of the team budget
The role will require effective personal planning and organisation of the daily workload and also flexibility in approach.
If and where their clinical input is required, to ensure that their practice is patient centred, promotes the involvement of relevant others (eg carers) and that a high quality of care is provided.
Where requested, to contribute to the commissioning process, at the invitation of commissioning bodies.
Where requested, to contribute to tendering process, when invited to do so by the Care Groups senior leadership team
To promote mental health services by an adopting an open, collaborative, customer focused approach both internally and externally with all stakeholder groups
To contribute to Trust-wide or external projects and initiatives as required.
To promote equality, diversity and inclusion within areas of influence.
To comply with the NHS Code of Conduct for Managers
To participate in the on-call rota
Person Specification
Knowledge
Essential
- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Desirable
- Experience of managing health and social care integrated services.
Experience
Essential
- Significant experience working within and Managing clinical services
- Significant experience of clinical performance management
- Significant general and operational management experience to include the management of a large multi-disciplinary group of staff - part of which to have been in the NHS
- Evidence of sound budgetary management experience
Desirable
- Extensive experience of managing services at a senior level
Person Specification
Knowledge
Essential
- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level
- Recognised post-graduate management qualification or equivalent experience.
Desirable
- Experience of managing health and social care integrated services.
Experience
Essential
- Significant experience working within and Managing clinical services
- Significant experience of clinical performance management
- Significant general and operational management experience to include the management of a large multi-disciplinary group of staff - part of which to have been in the NHS
- Evidence of sound budgetary management experience
Desirable
- Extensive experience of managing services at a senior level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
