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Norfolk & Suffolk Foundation NHS Trust

Senior Programme Manager - Operations Team

Information:

This job is now closed

Job summary

A dedicated Senior Programme Manager is required to support the Senior Operational Team to deliver sustainable change and improvement within services. The Programme Manager will work closely with the Operation Team and Care Group Leadership team to delivery the full internal improvement and changes required to ensure services are fit for the future.

This will be a full-time post for a 18 month fixed term hybrid post.

If you are interested in applying for this post we would love to hear from you.

Main duties of the job

  • Take a lead role in the design and delivery of improvement programmes specially the redesign of community mental health and crisis resolution and home treatment services within Norfolk and Suffolk
  • Complete highlight reports as and when required
  • Have a good understanding of the Urgent and Emergency care and Community transformation deliverables for both SNEE & N&W ICB and ensure this is captured within NSFT operational improvement objectives
  • Have a practical hands-on approach to implementation of project standards/ best practices ensuring clinicians are engaged and supported to be present to support delivery
  • Ensure that outputs and benefits defined within the overall Programme and Project scope are delivered on time, within budget and to the required standard of quality.
  • Help in the development of Project / Programme business cases, clearly demonstrating costs and benefits realisation of the proposed schedule of work.
  • Develop, mobilise and review programme delivery plans.
  • Hold administrative duties such as the creation of programme workbooks, programme risk management, milestone and KPI development and routine project reporting.
  • Act as a source of independent expertise and advice.
  • Identify where projects are off plan, with project leads/sponsors agree actions necessary for recovery.

About us

We are flexible about work location for this role and although you would need to be able to attend meetings in Norfolk or Suffolk as required, we can support home working.

Benefits included with this role are:-

  • NHS pension
  • a comprehensive in house & external training programmes
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Details

Date posted

27 July 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year gross per annum (pro rata)

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-COR5468303

Job locations

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Job description

Job responsibilities

The role will require you to work as part of a senior operational team, working closely with clinicians to describe and implement improvements needed.

The post holder is required to:

  • Take a lead role in the design and delivery of transformation and improvement programmes within operations e.g. Crisis Resolution and Home Treatment redesign, community mental health needs led pathway offer, support interdependencies and synergies between urgent and emergency care programme and community transformation.
  • Ensure that outputs and benefits defined within the overall Programme and Project scope are delivered on time, within budget and to the required standard of quality.
  • Help in the development of Project / Programme business cases.
  • Provide highlight reports to various project groups as needed.
  • Develop, mobilise and review project delivery plans.
  • Ensure clinical, quality and operational colleagues are working closely together to define and deliver the change.

The successful candidate will be able to engage, communicate, negotiate and persuade various stakeholder groups and personalities in support of projects.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Job description

Job responsibilities

The role will require you to work as part of a senior operational team, working closely with clinicians to describe and implement improvements needed.

The post holder is required to:

  • Take a lead role in the design and delivery of transformation and improvement programmes within operations e.g. Crisis Resolution and Home Treatment redesign, community mental health needs led pathway offer, support interdependencies and synergies between urgent and emergency care programme and community transformation.
  • Ensure that outputs and benefits defined within the overall Programme and Project scope are delivered on time, within budget and to the required standard of quality.
  • Help in the development of Project / Programme business cases.
  • Provide highlight reports to various project groups as needed.
  • Develop, mobilise and review project delivery plans.
  • Ensure clinical, quality and operational colleagues are working closely together to define and deliver the change.

The successful candidate will be able to engage, communicate, negotiate and persuade various stakeholder groups and personalities in support of projects.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Qualifications

Essential

  • First Degree level standard of education or equivalent experience
  • Post-graduate studies or equivalent experience
  • Use of computer software including Microsoft windows, Microsoft word, excel, PowerPoint, Microsoft Visio

Desirable

  • Leadership/ management experience
  • Project Management qualification such as Prince2, MSP and/or Agile
  • Experience of urgent and emergency care / community transformation in NHS

Experience

Essential

  • Experience in Managing/ Leading Quality Improvement projects.
  • In-depth experience of leading complex service change and/or service improvement
  • Proven experience of senior stakeholder engagement
  • Experience of working in and leading multi-disciplinary teams and working across organisational boundaries.

Desirable

  • Experience of project managing significant schemes in a health care setting. Specific experience of working in mental health services
  • Excellent organisational skills and expertise in managing projects involving multi-disciplinary stakeholders/groups and the ability to deliver project objectives within tight deadlines.
Person Specification

Qualifications

Essential

  • First Degree level standard of education or equivalent experience
  • Post-graduate studies or equivalent experience
  • Use of computer software including Microsoft windows, Microsoft word, excel, PowerPoint, Microsoft Visio

Desirable

  • Leadership/ management experience
  • Project Management qualification such as Prince2, MSP and/or Agile
  • Experience of urgent and emergency care / community transformation in NHS

Experience

Essential

  • Experience in Managing/ Leading Quality Improvement projects.
  • In-depth experience of leading complex service change and/or service improvement
  • Proven experience of senior stakeholder engagement
  • Experience of working in and leading multi-disciplinary teams and working across organisational boundaries.

Desirable

  • Experience of project managing significant schemes in a health care setting. Specific experience of working in mental health services
  • Excellent organisational skills and expertise in managing projects involving multi-disciplinary stakeholders/groups and the ability to deliver project objectives within tight deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Interim Director of Operations

Edel McGinley

edel.mcginley@nsft.nhs.uk

07707633237

Details

Date posted

27 July 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year gross per annum (pro rata)

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

246-COR5468303

Job locations

Hellesdon Hospital

Drayton High Road

Norwich

NR6 5BE


Supporting documents

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