Job summary
Assistant Patient Safety Officer - 37.5 hours - Fixed 12 months
The post holder will be based within the Patient Safety Team and be line managed by the Patient Safety Officers. They will be a key member of the Patient Safety Team leading the delivery of incident review and management and the associated administrative processes and procedures. The post holder will be expected to speak directly to patients and relatives and to other healthcare providers and external agencies as required. They will ensure that the statutory duty of candour requirement is met. The post holder will support the site safety huddle and Incident Review Group (IRG) and provide guidance and advice on Patient Safety learning responses in line with PSIRF. The post holder will manage the patient safety support officers and ensure all administrative duties are carried out efficiently and to the highest professional standards, this will include recruiting and training new staff as required.
Please note - this post is on site and is not suitable for hybrid working
Main duties of the job
For a full list of roles and responsibilities please see the attached Job Description and Person Specification
- Support the Site Safety Huddle and capture actions accurately
- Support the Incident Review Group (IRG) and Patient Serious Incident Review Group (PSIRG). This includes preparing meeting agendas, confirming attendees and ensuring all meeting decisions and outcomes are followed up.
- To provide patient and family support via the Duty of Candour process which will include attending and supporting family meetings
- To develop, implement and deliver efficient and robust administrative processes to support the work of the Patient Safety Officers.
- To ensure all relevant policies and procedures are adhered to in the day-to-day working of the Patient Safety Team, for example; information governance, and record keeping.
- Line management, training and supervision of the Patient Safety Support Officers
- Communication with patients and relatives, both verbally and in writing, regarding patient safety incidents and Patient Safety learning responses.
- Ensuring the statutory requirements relating to Duty of Candour are met.
- To arrange and support meetings with senior members of the Trust, this will include setting agendas, preparing for meetings and taking accurate minutes and updating action logs.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
For a full list of roles and responsibilities please see the attached Job Description and Person Specification .
The post holder will be a key member of the Patient Safety Team leading the delivery of incident review and management and the associated administrative processes and procedures. The post holder will be expected to speak directly to patients and relatives and to other healthcare providers and external agencies as required. They will ensure that the statutory duty of candour requirement is met. The post holder will support the site safety huddle and Incident Review Group (IRG) and provide guidance and advice on Patient Safety learning responses in line with PSIRF. The post holder will manage the patient safety support officers and ensure all administrative duties are carried out efficiently and to the highest professional standards.
Job description
Job responsibilities
For a full list of roles and responsibilities please see the attached Job Description and Person Specification .
The post holder will be a key member of the Patient Safety Team leading the delivery of incident review and management and the associated administrative processes and procedures. The post holder will be expected to speak directly to patients and relatives and to other healthcare providers and external agencies as required. They will ensure that the statutory duty of candour requirement is met. The post holder will support the site safety huddle and Incident Review Group (IRG) and provide guidance and advice on Patient Safety learning responses in line with PSIRF. The post holder will manage the patient safety support officers and ensure all administrative duties are carried out efficiently and to the highest professional standards.
Person Specification
Qualifications
Essential
- Educated to degree level, or equivalent experience
Experience
Essential
- experience of leading and managing an administrative team.
- Demonstrable evidence of having developed and delivered on a wide range of administrative functions
- Experience of staff management and training in administrative tasks and processes.
- Previous experience of working with patients or public
- Demonstrable experience in report writing
- Demonstrable evidence in the use of a range of IT
- Experience of multi professional working and liaison
- Experience ofsupporting the implementation of systems and processes to monitor, measure and provide assurance
Desirable
- Experience of working with and applying the principles of PSIRF in all aspects of Patient Safety
- Experience of NHS systems
Skills and Knowledge
Essential
- Demonstrated ability to analyse, synthesise and interpret complex qualitative and quantitative data from diverse sources, and to report findings clearly and effectively
- Systematic approach to work
- Excellent interpersonal skills
- Excellent communication skills, both written and verbal
- Keyboard and competent IT skills, including Excel, Word. PowerPoint and Outlook
- Ability to work autonomously and as a member of a team
- Able to manage difficult and distressing situations effectively.
- Ability to prioritise work and time-manage multiple tasks to achieve agreed objectives
- Ability to demonstrate attention to detail
- Good understanding of the importance of record keeping and providing audit trails
Desirable
- Basic statistical analysis skills
Person Specification
Qualifications
Essential
- Educated to degree level, or equivalent experience
Experience
Essential
- experience of leading and managing an administrative team.
- Demonstrable evidence of having developed and delivered on a wide range of administrative functions
- Experience of staff management and training in administrative tasks and processes.
- Previous experience of working with patients or public
- Demonstrable experience in report writing
- Demonstrable evidence in the use of a range of IT
- Experience of multi professional working and liaison
- Experience ofsupporting the implementation of systems and processes to monitor, measure and provide assurance
Desirable
- Experience of working with and applying the principles of PSIRF in all aspects of Patient Safety
- Experience of NHS systems
Skills and Knowledge
Essential
- Demonstrated ability to analyse, synthesise and interpret complex qualitative and quantitative data from diverse sources, and to report findings clearly and effectively
- Systematic approach to work
- Excellent interpersonal skills
- Excellent communication skills, both written and verbal
- Keyboard and competent IT skills, including Excel, Word. PowerPoint and Outlook
- Ability to work autonomously and as a member of a team
- Able to manage difficult and distressing situations effectively.
- Ability to prioritise work and time-manage multiple tasks to achieve agreed objectives
- Ability to demonstrate attention to detail
- Good understanding of the importance of record keeping and providing audit trails
Desirable
- Basic statistical analysis skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
