Job summary
Booking & Scheduling Coordinator Band 4 - Permanent 24 Hours Monday - Friday
Responsible for providing a high-quality and efficient service for all Elective patients including Cancer patients who require a procedure at Tameside and Glossop Integrated Care NHS Foundation Trust. Demonstration of initiative, independent judgement and decision-making skills is imperative to support the Booking & Scheduling Team in the effective management of patients on Elective waiting lists in accordance with Access Targets and Trust Access policies. Full co-ordination of pre-operative assessment and Anaesthetic assessment outcomes (where applicable) is required for all patients including complex admissions to ensure patients are prepared for theatre, endoscopy and outpatient procedure lists this will require working in close liaison with nursing colleagues, cancer teams, clinicians and Patients.
Main duties of the job
The post holder will also be responsible for the coordination of reports and booking of outpatient/Inpatient theatre and endoscopy procedures. They will work with clinicians and provide regular updates regarding patients on waiting lists.
The post holder will attend multi-disciplinary team meetings, obtaining and recording relevant patient information to meet both national and local requirements.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Compassion
- Accountability
- Respect
- Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £41,700 per annum and the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £41,700 per annum and the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent including Math's and English Grades A - C
Experience
Essential
- Previous waiting list management and prioritization experience
- Understanding of the patient pathway within an Acute setting
- Experience of working in an acute hospital setting
- Experience of dealing with members of the public
- Working as part of a team
Desirable
- Experience of working within multi-disciplinary teams
- Experience of managing patient pathways
- Supervision and delegation of tasks
- Experience of working directly with consultant staff
Skills
Essential
- Excellent communication skills (written, verbal & telephone)
- Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
- Acknowledging and appreciating the needs of patients, carers and healthcare staff
- Able to react to unpredictable issues; re-Prioritising own workload
- Excellent keyboard skills for regular use of computer systems/IT Skills
Desirable
- Competent in the use of Microsoft Word and Excel
- Competent use of the IPM Patient Administration System or similar
- Experience of working on cancer patient pathways.
- Experience of analysing waiting lists and patient pathways.
Knowledge
Essential
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of IPM PAS & Ormis (or equivalent)
Desirable
- Understanding of medical terminology
- Knowledge of Caldicott guidelines and Data Protection
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent including Math's and English Grades A - C
Experience
Essential
- Previous waiting list management and prioritization experience
- Understanding of the patient pathway within an Acute setting
- Experience of working in an acute hospital setting
- Experience of dealing with members of the public
- Working as part of a team
Desirable
- Experience of working within multi-disciplinary teams
- Experience of managing patient pathways
- Supervision and delegation of tasks
- Experience of working directly with consultant staff
Skills
Essential
- Excellent communication skills (written, verbal & telephone)
- Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
- Acknowledging and appreciating the needs of patients, carers and healthcare staff
- Able to react to unpredictable issues; re-Prioritising own workload
- Excellent keyboard skills for regular use of computer systems/IT Skills
Desirable
- Competent in the use of Microsoft Word and Excel
- Competent use of the IPM Patient Administration System or similar
- Experience of working on cancer patient pathways.
- Experience of analysing waiting lists and patient pathways.
Knowledge
Essential
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of IPM PAS & Ormis (or equivalent)
Desirable
- Understanding of medical terminology
- Knowledge of Caldicott guidelines and Data Protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
