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Tameside and Glossop Integrated Care NHS Foundation Trust

Education Co-Coordinator and Diabetes Nurse/Dietitian Admin Support

The closing date is 09 October 2025

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Job summary

Education Coordinator and Specialist Diabetes Nurse and Dietitian Administrative Support

Join Our Team - Make a Difference in Diabetes Care!

Administrative Support Assistant - Band 2Integrated Diabetes Service? 18 hours per week

Are you highly organised, people-focused, and passionate about helping others? We're looking for a dynamic and motivated Administrative Support Assistant to join our friendly and supportive Integrated Diabetes Service team.

In this varied and rewarding role, you'll play a key part in supporting the delivery of essential diabetes education programmes--DESMOND and DAFNE--that empower patients to manage their condition and improve their quality of life.

Make a real difference in the lives of people living with diabetes - apply today!

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

Main duties of the job

Main Duties and Responsibilities

To act as Education co-ordinator for DAFNE/DESMOND education - this will include listing and booking patients for courses, sourcing venues and ensuring resources available.

Input data onto spreadsheets/ databases

Ordering equipment, raising purchase orders, requesting collections and maintaining stock levels

To ensure that equipment is fit for purpose and to report any defects to qualified staff.

To attend departmental staff meetings and mandatory training sessions.

Ensure safety of self, colleagues and patients.

To take part in the appraisal process as an attendee.

Comply with the requirements of the Data Protection Act, Access to Health Records Act and legislation in relation to confidential data

Adhere to Trust Policies and procedures such as the Infection Control Procedure.

Answer the telephone, take messages and deal with enquiries on behalf of the team. It may be necessary to take appropriate action e.g. either pass on the information to a specific staff member, return the call or send a task via EMIS.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

  • Compassion
  • Accountability
  • Respect
  • Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

245-ADM2DIA-09-25

Job locations

Tameside Hosptial

Ashton-Under-Lyne

OL6 9RW


Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education/Qualifications

Essential

  • GCSE or equivalent in English and Maths

Desirable

  • NVQ level 3 or equivalent in an appropriate subject

Knowledge

Essential

  • Competent in the use of Microsoft office
  • Understanding of confidentiality

Desirable

  • Competent in the use of iPM/Lorenzo/EMIS
  • Knowledge of the RTT (referral to treatment) targets

Experience

Essential

  • Previous experience in a high-level customer service environment
  • Previously worked successfully using IT
  • Previous experience working within a department where telephony standards are agreed and delivered to a high standard

Desirable

  • Previously worked within a healthcare setting
  • Previous experience working within the NHS
  • Previous experience booking appointments

Skills & Abilities

Essential

  • Ability to manage own caseload and prioritise work.
  • Excellent accuracy and attention to detail
  • Excellent telephone manner and interpersonal/ customer service skills
Person Specification

Education/Qualifications

Essential

  • GCSE or equivalent in English and Maths

Desirable

  • NVQ level 3 or equivalent in an appropriate subject

Knowledge

Essential

  • Competent in the use of Microsoft office
  • Understanding of confidentiality

Desirable

  • Competent in the use of iPM/Lorenzo/EMIS
  • Knowledge of the RTT (referral to treatment) targets

Experience

Essential

  • Previous experience in a high-level customer service environment
  • Previously worked successfully using IT
  • Previous experience working within a department where telephony standards are agreed and delivered to a high standard

Desirable

  • Previously worked within a healthcare setting
  • Previous experience working within the NHS
  • Previous experience booking appointments

Skills & Abilities

Essential

  • Ability to manage own caseload and prioritise work.
  • Excellent accuracy and attention to detail
  • Excellent telephone manner and interpersonal/ customer service skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside Hosptial

Ashton-Under-Lyne

OL6 9RW


Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside Hosptial

Ashton-Under-Lyne

OL6 9RW


Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Diabetes Specialist Nurse

Rachel Stott

rachel.stott@tgh.nhs.uk

01619224888

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

245-ADM2DIA-09-25

Job locations

Tameside Hosptial

Ashton-Under-Lyne

OL6 9RW


Supporting documents

Privacy notice

Tameside and Glossop Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)