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Tameside and Glossop Integrated Care NHS Foundation Trust

Support Secretary/Typist

The closing date is 07 October 2025

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Job summary

Support Secretary/Typist - Band 3

1 x 37.5 hours or 2 x 18.75 hours

Plus 1 x 18.75 hours

2 years fixed term

Please state in your supporting information which hours you would prefer

Are you currently working in the NHS or similar environment and have fantastic administration and typing skills? A great multitasker? A good eye for detail?

Would you like to be part of a supportive team who work together to help our patients?

You will be passionate about our business, creating a culture of continuous improvement, where patient welfare is at the heart of all you do.

We have an exciting opportunity for a highly motivated, enthusiastic individual to join our secretarial and admin team. The post holder will provide an excellent administrative service to enable the delivery of an effective, efficient and timely service to our patients and their families.

If you enjoy communicating with people, are a good team player with excellent oral and written communication skills, and have a willingness to contribute to positive team working, we would love to hear from you!

Main duties of the job

This post holder to be responsible for the typing, transcribing and checking of clinical correspondence and documents relating to patient pathways via the use of audio digital dictation. Responsible for producing letters within the agreed time frame ensuring quality and accuracy is maintained at all times. Manage the patient's pathway by responding to queries and requests in clinical correspondence. Communicating these actions via the use of the IT solutions provided to communicate with the Consultant Secretaries and Waiting List Coordinators. The role and duties must be carried out in line with all national and local targets and achieve all KPI's.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

Compassion
Accountability
Respect
Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Pro-rata per annum

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time

Reference number

245-ADM3SEC-09-25

Job locations

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education Qualifications

Essential

Educated to GCSE C/4 English/Maths level or equivalent

Desirable

RSA3 or equivalent
AMSPAR or equivalent
Audio transcription

Experience

Essential

Previous experience of audio typing and/or voice recognition transcribing
Experience as a medical secretary
Experience of dealing with members of the public
Working as part of a team
Experience of working directly with Medical staff
Experience of working to national standards and guidelines

Desirable

Experience working in an acute hospital setting

Skills and Knowledge

Essential

Excellent communication skills (written, verbal & telephone)
Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
Appreciate the needs of patients, carers and healthcare staff
Able to react to unpredictable issues; reprioritising own workload
Good keyboard skills for regular use of computer systems/IT Skills
Competent in the use of Microsoft Office
Familiarity with waiting list administrative procedures and policy issues
Knowledge of the requirements of the referral to treatment (RTT) standards
Knowledge of Lorenzo & ORMIS (or equivalent)
Understanding of medical terminology

Desirable

competent use of Lorenzo Patient Administration System or similar and ORMIS
competent in the use of a digital dictation system
knowledge of Caldicott guidelines and Data Protection

Person Specification

Education Qualifications

Essential

Educated to GCSE C/4 English/Maths level or equivalent

Desirable

RSA3 or equivalent
AMSPAR or equivalent
Audio transcription

Experience

Essential

Previous experience of audio typing and/or voice recognition transcribing
Experience as a medical secretary
Experience of dealing with members of the public
Working as part of a team
Experience of working directly with Medical staff
Experience of working to national standards and guidelines

Desirable

Experience working in an acute hospital setting

Skills and Knowledge

Essential

Excellent communication skills (written, verbal & telephone)
Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
Appreciate the needs of patients, carers and healthcare staff
Able to react to unpredictable issues; reprioritising own workload
Good keyboard skills for regular use of computer systems/IT Skills
Competent in the use of Microsoft Office
Familiarity with waiting list administrative procedures and policy issues
Knowledge of the requirements of the referral to treatment (RTT) standards
Knowledge of Lorenzo & ORMIS (or equivalent)
Understanding of medical terminology

Desirable

competent use of Lorenzo Patient Administration System or similar and ORMIS
competent in the use of a digital dictation system
knowledge of Caldicott guidelines and Data Protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW

Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW

Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)