Tameside and Glossop Integrated Care NHS Foundation Trust

Emergency Department Tracker

The closing date is 25 August 2025

Job summary

Band 3Emergency Department Tracker37.5 hours per weekPermanent Contract

Are you interested at being at the forefront of our patient safety and patient experience journey?

We have a number of exciting opportunities to join the Emergency Department Team at Tameside and Glossop Integrated Care NHS Foundation Trust as an ED Tracker.

The tracker role is a new role supporting both patients and clinical staff through their Tameside experience whether that be through the Emergency Department (ED) and Urgent Treatment Centre. (UTC)

The ideal candidate will be highly motivated, a good team player, organised, flexible and can maintain attention to detail. Enjoy working in a fast-paced environment, be adaptable and willing to take on various tasks and duties. The role will cover a 7 day service with shift patterns from 07:00 - 22:30.

You will also play an active role in the wider multidisciplinary teams that work across Tameside by liaising with different teams to ensure patients progress along their pathway safely and efficiently

The overall aim of this post is to offer the highest level of care to our patients by supporting the clinicians providing the front-line care to improve the patient experience and flow throughout the department.

Main duties of the job

Tracking patients from when they enter the department to when they leave by onwards referral for further specialist treatment or discharged back to the care of their GP in a timely manner. You will work closely with Medical, Nursing and Operational colleagues based in the ED and UTC department providing awareness to changes in pressure, capacity, and patient flow.

There are a lot of exciting changes happening at the ED department and UTC at Tameside over the next few years with our Capital build programme

By joining our exciting journey, you will become part of the Tameside, passionate, talented team and will have access to a wide range of learning and development opportunities to further develop both yourself and the services we provide in the coming years

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

Compassion
Accountability
Respect
Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

245-ADM3ED-08-25

Job locations

Tameside and Glossop Integrated Care

Fountain Street

Ashton-Under-Lyne

OL6 9RW

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

ED

Essential

Experience of working in an Emergency Department

4

Essential

Understanding of UEC KPI's

Essential / Desirable

Essential

Educated to GSCE level with a pass in English and Maths or equivalent experience working in a similar role.
word processing and microsoft office suite packages to include excel

Desirable

Significant administrative experience within a customer facing role
Able to prioritize multiple tasks with constant interruptions and diversions accordingly.
Excellent computer skills including MS office, Excel, Outlook. Ability to use Excel, Word etc to set up documents and spreadsheets
Previous experience of working within an NHS setting.
To be able to use influencing/negotiating skills in order to free pathways.
Shows initiative, able to think positively Works well under pressure

Person Specification

ED

Essential

Experience of working in an Emergency Department

4

Essential

Understanding of UEC KPI's

Essential / Desirable

Essential

Educated to GSCE level with a pass in English and Maths or equivalent experience working in a similar role.
word processing and microsoft office suite packages to include excel

Desirable

Significant administrative experience within a customer facing role
Able to prioritize multiple tasks with constant interruptions and diversions accordingly.
Excellent computer skills including MS office, Excel, Outlook. Ability to use Excel, Word etc to set up documents and spreadsheets
Previous experience of working within an NHS setting.
To be able to use influencing/negotiating skills in order to free pathways.
Shows initiative, able to think positively Works well under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside and Glossop Integrated Care

Fountain Street

Ashton-Under-Lyne

OL6 9RW

Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside and Glossop Integrated Care

Fountain Street

Ashton-Under-Lyne

OL6 9RW

Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)