Maternity Ward Clerk - Willow Team
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Job summary
Band 2 Maternity Ward Clerk - Willow Team
Please read the full job description and person specification before applying for this role
We are looking looking to recruit a ward clerk for Tameside and Glossop NHS maternity unit's Willow Team - this is a great opportunity to join our maternity services within a friendly and passionate team.
The Willow Team provide care and support in pregnancy and the immediate postnatal period for those with complex social factors or vulnerabilities, who may include survivors of abuse, migrants/asylum seekers/refugees, substance misuse, learning disabilities or neurodivergent conditions. In this role you will provide administrative and clerical support and will often handle information of a distressing or sensitive nature.
As Maternity Ward Clerk you will provide an efficient and high standard of clerical support. You will obtain, prepare, and file case notes as appropriate and undertake general office and administrative duties including photocopying, typing, and supporting meetings. The ward clerk role supports the smooth running of this team; it requires someone who is well-organised, has good time management, and can work effectively within a team and using their own initiative.
To fulfil the role you will need to demonstrate excellent verbal and written communication skills, be able to work effectively within a multi-disciplinary team, and have a pro-active attitude to work.
Main duties of the job
Answer telephone calls and deal with all staff/patient requests/enquiries in a polite and courteous manner.
Provide varied administrative and clinical support.
Assist in the location/retrieval of any case notes required throughout the clinic session.
Ensure all case notes are tracked on the IFIT case note tracking system when arriving and leaving the Department.
File clinical records/documents into the patient case notes as required.
Contribute to and promote a culture of respectful and effective working relationships.
Communicate effectively with service users, their families, members of the multi-disciplinary team (MDT) colleagues and other agencies.
Careful use of office equipment, order/maintain stock.
Actively participate in the department and in other group meetings.
Comply with all Trust policies and management instruction with regards to Health & Safety and Fire Prevention and to avoid doing anything that endangers yourself or others.
Comply with the Trust's Confidentiality Policy the Data Protection Act.
Undertake any other duty as requested by your supervisor / manager which is appropriate to ensure the smooth running of the department.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Details
Date posted
24 February 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year pro rata per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
245-ADM2MAT-02-25
Job locations
Tameside General Hospital
Fountain Street
Ashton-Under-Lyne
OL6 9RW
Employer details
Employer name
Tameside and Glossop Integrated Care NHS Foundation Trust
Address
Tameside General Hospital
Fountain Street
Ashton-Under-Lyne
OL6 9RW
Employer's website
https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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