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Clinic Administrator

Tameside and Glossop Integrated Care NHS Foundation Trust

Information:

This job is now closed

Job summary

Clinic Administrator - Denton Locality

Band 3

25 hours - Permanent to be worked Monday to Friday 5hrs per day.

We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within a locality providing full clerical support to Health Care Professional teams that are based within the community clinics. As part of the Clinic Administrator role, you will be required to directly line manage a team of Clerical Officers across multiple sites within the locality.

The community clinics currently operate between the hours of 8.00am and 5.00pm, Monday to Friday, however the Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.

As the Clinic Administrator, you will be responsible for staff management and development and this will include managing up to 5 members of staff across the locality, thereforeline management experience is essential.

Main duties of the job

Main duties of the job

The designated person responsible for Clerical Staff Management and development.Managing a range of secretarial/clerical support to Health Professionals and Allied Health ProfessionalsUndertake duties delegated by management, using own initiative and working without supervision, including financial management.The post holder will be familiar with a full range of clerical/secretarial tasks and undertake specific duties.The post holder will be undertaking tasks requiring strict confidentiality.The post holder may be required to work from any Community Healthcare base according to the needs of the service.The service operates between the hours of 8am to 8pm using a rota system.

About us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

  • Safety
  • Care
  • Respect
  • Communication
  • Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Date posted

28 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

245-ADM3CHD-01-25

Job locations

Ann St Clinic

Ann St

Denton

M34 2AJ


Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

Person Specification

Education & Qualifications

Essential

  • English and Maths, GCSE, CSE, level 1 A-C or above
  • IT skills in Microsoft Word and Excel
  • Ability to travel

Desirable

  • NVQ qualification level 2 or 3 in Business & Administration/Customer Care/Team Leading or equivalent

Knowledge

Essential

  • Knowledge of Patient Administration systems
  • General office duties
  • Knowledge of the Microsoft Packages

Experience

Essential

  • Previous supervisory experience/line management
  • Previous experience of working with the general public
  • Customer service skills

Skills & Abilities

Essential

  • Typing/IT skills (email, word processing & file management)
  • Good communication skills
  • Excellent telephony skills
  • Flexibility to cope with the changing needs of the job
  • Excellent organisational skills
  • Ability to work alone and make own judgements

Desirable

  • NVQ in customer care or equivalent
Person Specification

Education & Qualifications

Essential

  • English and Maths, GCSE, CSE, level 1 A-C or above
  • IT skills in Microsoft Word and Excel
  • Ability to travel

Desirable

  • NVQ qualification level 2 or 3 in Business & Administration/Customer Care/Team Leading or equivalent

Knowledge

Essential

  • Knowledge of Patient Administration systems
  • General office duties
  • Knowledge of the Microsoft Packages

Experience

Essential

  • Previous supervisory experience/line management
  • Previous experience of working with the general public
  • Customer service skills

Skills & Abilities

Essential

  • Typing/IT skills (email, word processing & file management)
  • Good communication skills
  • Excellent telephony skills
  • Flexibility to cope with the changing needs of the job
  • Excellent organisational skills
  • Ability to work alone and make own judgements

Desirable

  • NVQ in customer care or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Ann St Clinic

Ann St

Denton

M34 2AJ


Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Ann St Clinic

Ann St

Denton

M34 2AJ


Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Locality Administrator

Tracie Heyes

tracie.heyes@tgh.nhs.uk

07867340877

Date posted

28 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

245-ADM3CHD-01-25

Job locations

Ann St Clinic

Ann St

Denton

M34 2AJ


Supporting documents

Privacy notice

Tameside and Glossop Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)