Job summary
SENIOR HEALTHCARE ASSISTANT (BAND 3) 37.5 hours
OUTPATIENTS DEPARTMENT
A new and exciting opportunity has arisen and we are currently looking for a caring and enthusiastic individual to join the Outpatients nursing team within the Clinical Support Services Division as a Senior Health Care Assistant.
Under the direction of the Sister/Charge Nurse you will help us to ensure that we provide a clean, safe and comfortable environment for our patients.
Applicants should be excellent communicators and have a positive approach to patient care. A polite and courteous manner towards patients and relatives will be essential for this role, together with your ability to work under pressure, as part of a team as well as organising your own workload.
Flexibility is required as part of the role as the service works 6 days a week Monday to Saturday and also covers evening clinics until 8pm during the week.
Previous hospital experience is desirable but not essential as training will be provided to ensure you have the skills required to fulfil the position.
Main duties of the job
JOB SUMMARY:
The post holder will work under the direct supervision of a registered health care professional and be responsible for providing personal care for patients and a range of clinical duties/ tasks, always ensuring that actions are undertaken by the individual following appropriate training and within their sphere of competence. Provide training, direction, and supervision to junior staff.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications
Essential
- Completed the National Care Certificate
- Functional skills minimum Level 2 Math's and English or GCSE equivalent or working towards.
Desirable
- Working towards or prepared to gain additional skills of Band 3 (eg ECG recording/Venepuncture)
Knowledge
Essential
- Awareness and understanding of importance of confidentiality
- Knowledge of Infection Control & Safeguarding processes
Experience
Essential
- Experience working in a healthcare setting.
- Experience of working with the multidisciplinary team
- Experience of caring for patients
Desirable
- Experience working in an Outpatient setting
- Experience of support and supervision of junior staff
- Experience of supporting Quality Improvement /audits / research and development activities
Skills and Abilities
Essential
- Good communication skills (written and verbal)
- Accuracy and attention to detail
- Caring/supportive attitude
- Able to work in a team
- Able to carry out routine duties, adapt and reprioritise according to patients needs as necessary
- Able to work on own initiative in delivery of patient care
- Ability to supervise staff
- Basic computer skills with ability / willingness to develop further IT skills.
- Able to challenge unacceptable behaviour and escalate issues/ concerns both timely and appropriately
Person Specification
Qualifications
Essential
- Completed the National Care Certificate
- Functional skills minimum Level 2 Math's and English or GCSE equivalent or working towards.
Desirable
- Working towards or prepared to gain additional skills of Band 3 (eg ECG recording/Venepuncture)
Knowledge
Essential
- Awareness and understanding of importance of confidentiality
- Knowledge of Infection Control & Safeguarding processes
Experience
Essential
- Experience working in a healthcare setting.
- Experience of working with the multidisciplinary team
- Experience of caring for patients
Desirable
- Experience working in an Outpatient setting
- Experience of support and supervision of junior staff
- Experience of supporting Quality Improvement /audits / research and development activities
Skills and Abilities
Essential
- Good communication skills (written and verbal)
- Accuracy and attention to detail
- Caring/supportive attitude
- Able to work in a team
- Able to carry out routine duties, adapt and reprioritise according to patients needs as necessary
- Able to work on own initiative in delivery of patient care
- Ability to supervise staff
- Basic computer skills with ability / willingness to develop further IT skills.
- Able to challenge unacceptable behaviour and escalate issues/ concerns both timely and appropriately
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
