Job summary
Band 5 - Assistant Directorate ManagerFull time - 37.5 hours per week
An exciting opportunity has arisen within the Surgery, Women's and Children's Division for an Assistant Directorate Manager to support Surgery. This role is integral to support the operational management of surgical services, ensure key national standards are met and support the organisational restoration of elective services.
Interview date: Thursday, 23rd May 2024
Main duties of the job
To actively assist in the management of throughput within the division, working in partnership with the Directorate Manager(s) and consultants to ensure the optimum deployment of resources to deliver contract activity as required. Provide administrative and operational support to the Directorate Manager(s) in the delivery of safe and effective clinical services within the Division.Ensuring that all targets, deadlines and objectives are delivered as appropriateContribute to the safe and effective running of the divisions inpatient and outpatient services.
Coordinate the investigation and response to clinical and other complaints within appropriate timescales.Working with clinical colleagues to co-ordinate the Division's completion of Discharge Summaries within target. Oversee the Division's overall operational medical staffing resource, working with the divisional administrator, consultant and other medical colleagues to ensureappropriate levels of medical staffing are available across the division's clinical services.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description
Job responsibilities
To ensure systems are developed to monitor Divisionalperformance in relation to national and local standards such as the management of waiting lists and waiting times (18 week pathways), patient standards, Clinical Governance and the NHS PlanTo work with the Directorate Manager(s) to ensure waiting list targets and key performance indicators are achieved.To support the annual review of the departments clinical capacity, including regular assessments of current clinic templates in relation to demand.To regularly meet with Out-patient Manager and Booking Office Manager to ensure clinics are fully utilised, capacity is used appropriately and staffing and room requirements are met for any additional clinic requests.To support the Directorate Manager(s) in the management of the Medical Staffing processes.To co-ordinate specialty meetings, including the compilation and distribution of papers and minutes.To source, analyse and present information as required to support the effective management of the divisionTo undertake projects as agreed with the Directorate Manager(s)To provide information and support to the Directorate Manager(s) in service planning and performance reviewTo provide cross cover within the division as appropriate, specifically for the medical staffing coordinator and associated ADM.
Job description
Job responsibilities
To ensure systems are developed to monitor Divisionalperformance in relation to national and local standards such as the management of waiting lists and waiting times (18 week pathways), patient standards, Clinical Governance and the NHS PlanTo work with the Directorate Manager(s) to ensure waiting list targets and key performance indicators are achieved.To support the annual review of the departments clinical capacity, including regular assessments of current clinic templates in relation to demand.To regularly meet with Out-patient Manager and Booking Office Manager to ensure clinics are fully utilised, capacity is used appropriately and staffing and room requirements are met for any additional clinic requests.To support the Directorate Manager(s) in the management of the Medical Staffing processes.To co-ordinate specialty meetings, including the compilation and distribution of papers and minutes.To source, analyse and present information as required to support the effective management of the divisionTo undertake projects as agreed with the Directorate Manager(s)To provide information and support to the Directorate Manager(s) in service planning and performance reviewTo provide cross cover within the division as appropriate, specifically for the medical staffing coordinator and associated ADM.
Person Specification
Educational/Qualification requirement
Essential
- Educated to degree level or equivalent work experience
Desirable
- Project management qualification
Skills, Experience and Knowledge
Essential
- Proven planning and organisational skills within a complex environment
- Understanding of performance targets
- Experience of utilising information relating to both finance and activity
- Experience of working under pressure and to tight deadlines (
- Ability to effectively organise own workload with minimum of supervision
- Good written and verbal skills
- Ability to analyse and report data
- Ability to use word processing spreadsheets, Internet and e-mail applications
- Demonstrable knowledge and understanding of personnel/staffing issues
- Experience and Knowledge of PAS systems (Lorenzo), clinic booking / utilisation and patient validation
- Knowledge of admin procedures
Desirable
- Previous operational management experience
- Knowledge of 18 week processes
- Previous management or supervisory experience
Personal qualities
Essential
- Excellent interpersonal, communication and listening skills
- Highly motivated and resourceful
- Able to maintain high standards of diplomacy and confidentiality
- Able to work autonomously as well as within a team
- A flexible and adaptable approach, with a willingness to work outside normal working hours on occasions
- Satisfactory health screen
Person Specification
Educational/Qualification requirement
Essential
- Educated to degree level or equivalent work experience
Desirable
- Project management qualification
Skills, Experience and Knowledge
Essential
- Proven planning and organisational skills within a complex environment
- Understanding of performance targets
- Experience of utilising information relating to both finance and activity
- Experience of working under pressure and to tight deadlines (
- Ability to effectively organise own workload with minimum of supervision
- Good written and verbal skills
- Ability to analyse and report data
- Ability to use word processing spreadsheets, Internet and e-mail applications
- Demonstrable knowledge and understanding of personnel/staffing issues
- Experience and Knowledge of PAS systems (Lorenzo), clinic booking / utilisation and patient validation
- Knowledge of admin procedures
Desirable
- Previous operational management experience
- Knowledge of 18 week processes
- Previous management or supervisory experience
Personal qualities
Essential
- Excellent interpersonal, communication and listening skills
- Highly motivated and resourceful
- Able to maintain high standards of diplomacy and confidentiality
- Able to work autonomously as well as within a team
- A flexible and adaptable approach, with a willingness to work outside normal working hours on occasions
- Satisfactory health screen
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
