ATR Tracker

Job description

Job responsibilities

Section 1

1. To collate and provide patient flow information to other colleagues to ensure the patient pathway is maintained and the service required is delivered
2. To work with the managers and supervisors to implement or propose changes to Standard Operating Procedures as
3. The production of spreadsheets for use in validation.
4. Responsible for the collection of information required to support the monitoring of patients on clinical pathways. This involves using a variety of systems and liaising with a number of departments within the hospital to obtain the relevant information.
5. To ensure that complete, accurate and timely data is recorded on the Patient Administration System and other Trust systems as required in line with local policy.
6. To liaise with other departments ensuring relevant information is communicated in a timely manner.
7. Where information is not readily available, work with clinical teams to ensure the timely inputting of data, taking corrective action when data is incomplete or inaccurate.
8. To communicate patient progress through a pathway regularly and effectively to the relevant clinicians and managers.
9. To intervene when patients are at risk of breaching the referral to treatment / ATR target and, if required, facilitate the earlier booking of outpatient appointments and diagnostic tests etc. by communicating with the relevant departments.
10. To escalate to managers when patients are at risk of breaching the referral to treatment / ATR target and there is no facility for an earlier booking of outpatient appointments, diagnostic tests etc.
11. Appropriate use of relevant information technology systems e.g. Lorenzo, Case note Tracking System, Word, Excel, PowerPoint, Digital Dictation etc. Create and maintain databases or spreadsheets as
12. Follow the agreed processes to maintain good office systems and best
13. Close co-operation and flexible working practices, providing necessary cross cover with other ATR Trackers to ensure the provision of efficient and prompt patient flow.
14. Plan and organise own workload and complete this within a set time period to ensure targets are
15. To ensure all correspondence is available for clinics, patient admissions and
16. To assist in the training of other new ATR Trackers.
17. To respond and embrace requirements to change in working practice due to service developments and, on occasions, work in other areas from your base
18. To deal with potentially distressing information and correspondence in a professional manner.
19. Any other duties commensurate with the grade and in line with the requirements of the

Section 2

1. To have excellent interpersonal skills and to communicate
2. To be aware of current guidelines in terms of waiting time targets and the impact these have on day to day

SECTION 3

1. To provide cover for colleagues as directed by your manager.
2. Risk Management (Health & Safety)
3. You will follow risk management procedures at all times. The Risk Management procedures for the Trust and the department are kept by the departmental manager.
4. You are personally responsible for Risk Management issues in respect of yourself and your colleagues.
5. If you identify a potential hazard you should report it to your manager / supervisor at once. If in doubt you should speak to your manager for guidance.
6. You must always use safety equipment provided, and report any defects to your manager. You must attend Risk Management Training as directed by your manager.
7. Should you need help in resolving Risk Management matters, you must seek assistance from your manager.

3.Infection Prevention and Control

1. You are personally responsible for ensuring that you protect yourself, patients, visitors and colleagues from the risks of infection associated with health care activities and the care environment.
2. You must adhere to infection prevention and control policies at all times liaising with the infection control team and acting on any instructions given.
3. You must attend regular infection prevention and control update training.
4. You should at all times promote and demonstrate good practice for the prevention and control of infection.
5. To avoid any behaviour which discriminates against your fellow employees, or potential employees, on the grounds of their sex, sexual orientation, marital status, race, religion, creed, colour, nationality, ethnic origin or disability.

1. To safeguard at all times confidentiality of information relating to patients and staff.

6 Child Protection and Vulnerable People

It is the responsibility of all staff to safeguard children and/or vulnerable adults, to access training to ensure they know what constitutes abuse, and what support is available to them, at a level appropriate to their role and responsibilities.

To report any concerns, without delay, to the identified person within their department/division or area of responsibility as per the relevant policies, keeping clear records, and following up as required to ensure necessary actions have been taken.

1. No Smoking Policy

The Trust operates a No Smoking Policy which states that smoking is prohibited within all Trust premises and on the site. This includes entrances, exits, cars, lease cars, car parks, pavements and walkways, areas hidden from general view and residences. As an employee of the Trust you are expected to comply with this policy, failure to do so may result in disciplinary action being taken under the Trusts Conduct and Disciplinary Policy.

1. To behave in a manner which ensures the security of NHS property and resources.
2. To abide by all relevant Trust Policies and Procedures.

This list of duties and responsibilities is by no means exhaustive, and the post holder may be required to undertake other relevant and appropriate duties as required.

This job description is subject to regular review and appropriate modification in consultation with the post holder.

Person Specification

Education Qualifications

Essential

• GCSE Maths & English A-C or equivalent

Knowledge

Essential

• Excellent administrative skills
• Thorough understanding of the Trust Access Policy

Desirable

• Knowledge / experience of the RTT (18 week) rules and definitions

Experience

Essential

• Experience of working within an acute hospital setting for at least 2 years
• Experience of working as part of a team
• Experience of working with NHS Trust's policies and procedures.
• Proven experience of working to deadlines

Skills and Abilities

Essential

• Ability to communicate effectively at all levels
• The ability to remain calm and professional under pressure
• Self-motivated
• Ability to prioritise
• Excellent organisational skills
• Able to plan / adapt to change
• Conscientious and hard-working
• Able to use own initiative
• Team player
• Tactful and diplomatic
• Willingness to undertake training
• The ability to remain calm and professional under pressure
• Excellent time keeper
• Excellent attendance record

Desirable

• Proficient in the use of PAS, and associated clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tameside and Glossop Integrated Care NHS Foundation Trust

Address

Tameside General Hospital

Fountain Street

Ashton-under-Lyne

OL6 9RW

Employer's website

https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)