North West Ambulance Service NHS Trust

HR Hub Assistant (Recruitment)

The closing date is 14 April 2026

Job summary

Are you organised, detail-oriented, and passionate about delivering a great candidate experience? We're looking for a proactive HR Hub Assistant to join our friendly and supportive recruitment team and play a vital role in processing applicants across the Trust's footprint.

This is an excellent opportunity to build or develop your HR career within a busy recruitment environment where your work directly supports bringing great people into the organisation.

You'll benefit from:

Attractive annual leave entitlement
Flexible and agile working arrangements to support work-life balance
A welcoming, supportive HR team
Opportunities for cross-team training and skill development
Experience with key NHS systems such as ESR and Trac
A chance to contribute to improving HR processes and customer service

Previous interviewed applicants from the last 6 months need not apply.

Main duties of the job

As part of the HR Hub, you'll work within the Recruitment team to deliver a high-quality, customer-focused hiring service. You'll be instrumental in ensuring recruitment processes run smoothly, efficiently, and professionally from start to finish.

Your responsibilities will include:

Supporting end-to-end recruitment administration

Accurately inputting and maintaining candidate and employee data

Managing recruitment documentation and systems

Responding to candidate and hiring manager enquiries in a timely, professional manner (by email or phone)

Supporting onboarding processes and ensuring compliance checks are completed

Working collaboratively with colleagues to deliver an efficient recruitment service

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

31 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4995

Job locations

Estuary Point

Liverpool

L24 8RL

Job description

Job responsibilities

Were seeking someone who thrives in a busy, deadline-driven environment and is passionate about delivering a positive recruitment experience.

Youll bring:

Strong administrative experience, ideally within recruitment or HR but not essential

Excellent IT skills, including Microsoft Office, and high accuracy in data entry

Strong organisational skills with the ability to manage multiple priorities effectively

High attention to detail, particularly when handling sensitive candidate information

Excellent communication and interpersonal skills

A clear understanding of confidentiality and data protection

The ability to work independently as well as part of a team, using initiative and sound judgement

Job description

Job responsibilities

Were seeking someone who thrives in a busy, deadline-driven environment and is passionate about delivering a positive recruitment experience.

Youll bring:

Strong administrative experience, ideally within recruitment or HR but not essential

Excellent IT skills, including Microsoft Office, and high accuracy in data entry

Strong organisational skills with the ability to manage multiple priorities effectively

High attention to detail, particularly when handling sensitive candidate information

Excellent communication and interpersonal skills

A clear understanding of confidentiality and data protection

The ability to work independently as well as part of a team, using initiative and sound judgement

Person Specification

Skills / Competencies

Essential

oAbility to work under pressure and to tight deadlines
oAbility to maintain attention to detail and accuracy
oHigh level of data input skills
oGood communication skills both oral and written
oAbility to relate effectively with staff and managers at all levels
oOrganisational ability
oGood IT skills with experience of using MS Word, Excel, e-mail and internet
oAbility to work as part of a team and on own initiative
oExcellent customer service skills
oAbility to maintain confidentiality

Qualification and Knowledge

Essential

oECDL Qualification or equivalent level

Experience

Essential

oExperience of a wide range of clerical duties
oGeneral Understanding of Data Protection and confidentiality
oExperience in data processing, preferably in payroll/HR Systems
oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Person Specification

Skills / Competencies

Essential

oAbility to work under pressure and to tight deadlines
oAbility to maintain attention to detail and accuracy
oHigh level of data input skills
oGood communication skills both oral and written
oAbility to relate effectively with staff and managers at all levels
oOrganisational ability
oGood IT skills with experience of using MS Word, Excel, e-mail and internet
oAbility to work as part of a team and on own initiative
oExcellent customer service skills
oAbility to maintain confidentiality

Qualification and Knowledge

Essential

oECDL Qualification or equivalent level

Experience

Essential

oExperience of a wide range of clerical duties
oGeneral Understanding of Data Protection and confidentiality
oExperience in data processing, preferably in payroll/HR Systems
oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Estuary Point

Liverpool

L24 8RL

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Estuary Point

Liverpool

L24 8RL

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)