North West Ambulance Service NHS Trust

Defib Support Officer (Charity)

The closing date is 31 March 2026

Job summary

An exciting opportunity has arisen within the North West Ambulance Service NHS Trust (NWAS) for two Community Defibrillator Support Officers(9-month secondments) to join the Trust's Community Resuscitation Team.

The post holders will work within the Trust's priority "hotspot"areas to engage with local community groups and relevant partner agencies, ensuring effective defibrillator coverage and helping to improve community resilience in responding to out-of-hospital cardiac arrests.

Main duties of the job

A significant part of the role involves reviewing defibrillator coverage and working closely with Defib Guardians to ensure that devices are maintained in an emergency-ready state. The post holders will also support the timely repatriation and readiness of defibrillators that have been deployed or used.

These posts are funded by NHS Charities Together, in partnership with the North West Ambulance Charityand the North West Ambulance Service.

We are looking for enthusiastic and experienced individuals who are natural team players with strong communication, interpersonal, and administrative skills. There may be occasional requirements to work evenings and weekends to support the smooth running of the team.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

17 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year PA Pro Rota

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

242-4941

Job locations

Broughton

Preston

PR3 5LN

Job description

Job responsibilities

Please ensure that you have read and understood the job description and person specification before applying.

Job description

Job responsibilities

Please ensure that you have read and understood the job description and person specification before applying.

Person Specification

Skills / Competencies

Essential

Evidence of continuous personal, professional and academic development
Ability to manage own workload, prioritising tasks accordingly, and working to deadlines to ensure the timely delivery of research objectives
Ability to communicate clearly and effectively with colleagues and patients; ability to influence and engage with staff and communities
Attention to detail and accuracy in data collection
Proven effectiveness working as part of a multidisciplinary team
Ability to communicate clearly and effectively with clinical colleagues and patients; ability to influence and engage with staff and research participants

Qualification and Knowledge

Essential

oMaths and English GCSE or equivariantly at grade 4 or above
oUnderstand defibrillators and the effectiveness of community resuscitation
oComputer literate with experience of Microsoft Office packages (including word, excel and PowerPoint)

Experience

Essential

oExperience in supporting and delivering evidence based best practice
oExperience of providing patient/staff education
oUnderstanding of the British Heart Foundation (BHF) "The Circuit" and the relationship between ambulance service deployment and the database itself

Values and Behaviours

Essential

oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Person Specification

Skills / Competencies

Essential

Evidence of continuous personal, professional and academic development
Ability to manage own workload, prioritising tasks accordingly, and working to deadlines to ensure the timely delivery of research objectives
Ability to communicate clearly and effectively with colleagues and patients; ability to influence and engage with staff and communities
Attention to detail and accuracy in data collection
Proven effectiveness working as part of a multidisciplinary team
Ability to communicate clearly and effectively with clinical colleagues and patients; ability to influence and engage with staff and research participants

Qualification and Knowledge

Essential

oMaths and English GCSE or equivariantly at grade 4 or above
oUnderstand defibrillators and the effectiveness of community resuscitation
oComputer literate with experience of Microsoft Office packages (including word, excel and PowerPoint)

Experience

Essential

oExperience in supporting and delivering evidence based best practice
oExperience of providing patient/staff education
oUnderstanding of the British Heart Foundation (BHF) "The Circuit" and the relationship between ambulance service deployment and the database itself

Values and Behaviours

Essential

oWorking together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Broughton

Preston

PR3 5LN

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Broughton

Preston

PR3 5LN

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)