Job summary
Information Governance Officer - Band 5
Maternity Cover until 30.04.27
Location: Estuary Point, Broughton / Parkway / MiddlebrookOrganisation: North West Ambulance Service (NWAS)
Are you passionate about data protection, confidentiality, and making a meaningful impact ensuring staff/patients information is processed safely and securely in accordance with data protection. We're looking for a proactive and motivated Information Governance Officer to join the information governance team.
Main duties of the job
As an Information Governance Officer, you'll help maintain and improve the Trust's compliance with key legislation, including UK GDPR, the Data Protection Act 2018, Caldicott Principles, and the NHS Data Security and Protection Toolkit.
You'll work closely with the Information Governance Manager and Data Protection Officer to deliver the Trust's IG agenda, supporting staff at all levels and contributing to the continuous improvement of IG standards and processes. Also, helping to support the individual rights team processing Subject Access Requests.
This is a varied, rewarding role with real opportunity to influence how information is managed, protected, and used across the NWAS.
For an informal discussion about the position please contact Joanne Moran Information Governance Manager. Joanne.moran@nwas.nhs.uk
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read and understood the job description and person specification before applying.
Job description
Job responsibilities
Please ensure that you have read and understood the job description and person specification before applying.
Person Specification
Skills / Competencies
Essential
- Ability to apply information governance principles to ensure compliance, data protection, and ethical handling of information within organizational frameworks.
- Excellent interpersonal skills and an ability to negotiate
- Ability to deliver training face to face to large numbers of various staff groups/roles
- Ability to work on own or in a group, contributing effectively in all situations
- Ability to produce written reports to a high standard
- Ability to use or learn core systems to complete subject access requests (for example, EDiscovery & Redaction Tools)
- A flexible and methodical approach to work to meet the needs of the role
- Work accurately and with discretion and impartiality
- Strong personal organisation skills
- Ability to manage own work load and work independently.
- Ability to maintain an objective approach in all situations
Qualification and Knowledge
Essential
- Understanding of legal and regulatory requirements (e.g., GDPR, Data Protection Act) for safeguarding personal and organizational data.
- Awareness of standards and best practices for maintaining confidentiality, integrity, and availability of information.
Experience
Essential
- Experience of handling sensitive and confidential information in compliance with data protection legislation and organisational policies
- Experience of applying information governance principles
- Experience of working effectively within a team
- Experience of managing own workload
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification
Skills / Competencies
Essential
- Ability to apply information governance principles to ensure compliance, data protection, and ethical handling of information within organizational frameworks.
- Excellent interpersonal skills and an ability to negotiate
- Ability to deliver training face to face to large numbers of various staff groups/roles
- Ability to work on own or in a group, contributing effectively in all situations
- Ability to produce written reports to a high standard
- Ability to use or learn core systems to complete subject access requests (for example, EDiscovery & Redaction Tools)
- A flexible and methodical approach to work to meet the needs of the role
- Work accurately and with discretion and impartiality
- Strong personal organisation skills
- Ability to manage own work load and work independently.
- Ability to maintain an objective approach in all situations
Qualification and Knowledge
Essential
- Understanding of legal and regulatory requirements (e.g., GDPR, Data Protection Act) for safeguarding personal and organizational data.
- Awareness of standards and best practices for maintaining confidentiality, integrity, and availability of information.
Experience
Essential
- Experience of handling sensitive and confidential information in compliance with data protection legislation and organisational policies
- Experience of applying information governance principles
- Experience of working effectively within a team
- Experience of managing own workload
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North West Ambulance Service NHS Trust
Address
Estuary Point, Broughton, Parkway, Middlebrook
Liverpool, Lancashire and Manchester
M14 7LU
Employer's website
https://www.nwas.nhs.uk/ (Opens in a new tab)
