Job summary
Are you an experienced and efficient administrator looking for a new opportunity?
Do you want to contribute to the delivery of high quality pre-hospital care?
Are you motivated by helping patients, colleagues and the public?
If so we are waiting to hear from you!
Main duties of the job
In collaboration with the North West Air Ambulance Charity, we are seeking a Clinical Support Administrator to support the clinical air ambulance team at our Barton and Blackpool airbases. The post-holder will provide comprehensive administrative support to the clinical leadership team to ensure the effective delivery of the service. This busy and varied role will involve being immersed in the clinical delivery of the air ambulance service; primary functions include undertaking rota planning and maintenance, payroll submissions, supporting clinical meetings including producing agendas and minute taking, planning and supporting clinical events and supporting clinical data returns.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
North West Ambulance Service NHS Trust reserve the right to close this advert earlier than the listed closing date, this in the event that a sufficient number of applications have been received.
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
North West Ambulance Service NHS Trust reserve the right to close this advert earlier than the listed closing date, this in the event that a sufficient number of applications have been received.
Person Specification
Qualifications and Knowledge
Essential
- Formal educational qualifications to the equivalent of GCSE standard including English and Maths
- Demonstrable experience working in an administrative environment
- Formal qualification in Business Administration or equivalent experience
- IT literate
Skills
Essential
- Effective verbal and written communication skills when dealing with colleagues and visitors
- Understands and maintains confidentiality at all times
- Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
Knowledge and Experience
Essential
- Computer literate with a broad understanding of MS Office software packages - Outlook, Word, Excel and Access
Desirable
- Knowledge of "Data Protection Act"
Personal Attributes
Essential
- Smart, professional appearance
- Persuasive, influential and assertive
- Able to work alone and as a team player
- Pleasant telephone manner
- Self-motivated
General
Essential
- Flexible approach to working practices; role holder will be required to have flexibility in working hours and flexibility in place of work and be able to respond flexibly to changing priorities
- Valid driving licence for use in the UK and access to a vehicle for work use OR the ability to travel between sites using other means within reasonable timescales
Person Specification
Qualifications and Knowledge
Essential
- Formal educational qualifications to the equivalent of GCSE standard including English and Maths
- Demonstrable experience working in an administrative environment
- Formal qualification in Business Administration or equivalent experience
- IT literate
Skills
Essential
- Effective verbal and written communication skills when dealing with colleagues and visitors
- Understands and maintains confidentiality at all times
- Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
Knowledge and Experience
Essential
- Computer literate with a broad understanding of MS Office software packages - Outlook, Word, Excel and Access
Desirable
- Knowledge of "Data Protection Act"
Personal Attributes
Essential
- Smart, professional appearance
- Persuasive, influential and assertive
- Able to work alone and as a team player
- Pleasant telephone manner
- Self-motivated
General
Essential
- Flexible approach to working practices; role holder will be required to have flexibility in working hours and flexibility in place of work and be able to respond flexibly to changing priorities
- Valid driving licence for use in the UK and access to a vehicle for work use OR the ability to travel between sites using other means within reasonable timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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