North West Ambulance Service NHS Trust

Fleet Support Administrator

The closing date is 05 October 2025

Job summary

The Fleet Support Team within the North West Ambulance Service NHS Trust plays an essential role in supporting our front-line clinicians in the management and administration of logistic support functions, assisting to maintain the availability of the Trust's vehicle fleet.

The Fleet Support Administrator's role, along with other team members, involves the operation of the Haydock Regional Logistic Centre Reception Office and actioning of tasks within a variety of work streams including:

  • Management and processing of the Trust's leases cars.
  • Insurance management and the processing of the Trust's road traffic accidents including accident repair.
  • Management of vehicle consumables cards and oversight of expenditure.
  • Fuel management, oversight of bulk fuel locations, coordination of fuel cards and EV charge points.
  • Management and processing of all vehicle fines.
  • Management of all supporting vehicle documentation.
  • Daily management of each database and management information system

As well as being a key member of the team, you will be responsible for your continued personal development including staff training and completion of courses as required.

You will also attend meetings and oversee the recording of data, minutes and provide information to support dashboards.

Main duties of the job

Good communication skills both written and verbal, liaison with internal and external stakeholders, attention to detail is vital for this role, along with experience of working to tight deadlines.

Effective team cohesion, ability to prioritise tasks within work stream balanced with supporting team members with their outputs as required.

Ability to follow established processes, advise on Trust policies and utilise standard operating procedures.

Experience of working with computer systems to include Microsoft Office and use of IT packages, web-based systems, and computerised systems in the management of the vehicle fleet.

Ability to effectively operate all aspects of the RLC Haydock Reception Office environment including utilisation and reordering of resources.

Attend regular meetings both internally within the Trust and externally with third party service providers.

Able to work confidently and efficiently with minimum supervision

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4800

Job locations

10 Fleet Logistics

Haydock

WA11 9SQ


Job description

Job responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Job description

Job responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person Specification

Skills

Essential

  • Effective verbal and written communication skills when dealing with colleagues and visitors.
  • Understands and maintains confidentiality at all times.
  • Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
  • Attention to detail.

Qualifications

Essential

  • Educated to GCSE/'0' Level standards (or equivalent) obtaining levels 4 - 9 in a minimum of 5 subjects including English / Maths.
  • NVQ 3 in Business Administration or equivalent experience.

Experience

Essential

  • Minimum of 3 years' experience in an office environment giving a good underpinning knowledge of office systems and administrative procedures.
  • Computer literate with an understanding of all Microsoft packages. -Word, Excel and PowerPoint. Basic knowledge of vehicle terminology/engineering related workshop procedures and insurance legislation.
  • Experience of working within the Health Service or the Public Sector in an insurance environment in handling claims and related issues.

Values

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behavior that is not inclusive or acceptable.
  • Being at our best - professional and adaptable and taking pride in work
  • Making a difference - act with compassion, kindness and integrity towards everyone.
Person Specification

Skills

Essential

  • Effective verbal and written communication skills when dealing with colleagues and visitors.
  • Understands and maintains confidentiality at all times.
  • Able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
  • Attention to detail.

Qualifications

Essential

  • Educated to GCSE/'0' Level standards (or equivalent) obtaining levels 4 - 9 in a minimum of 5 subjects including English / Maths.
  • NVQ 3 in Business Administration or equivalent experience.

Experience

Essential

  • Minimum of 3 years' experience in an office environment giving a good underpinning knowledge of office systems and administrative procedures.
  • Computer literate with an understanding of all Microsoft packages. -Word, Excel and PowerPoint. Basic knowledge of vehicle terminology/engineering related workshop procedures and insurance legislation.
  • Experience of working within the Health Service or the Public Sector in an insurance environment in handling claims and related issues.

Values

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behavior that is not inclusive or acceptable.
  • Being at our best - professional and adaptable and taking pride in work
  • Making a difference - act with compassion, kindness and integrity towards everyone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

10 Fleet Logistics

Haydock

WA11 9SQ


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Ambulance Service NHS Trust

Address

10 Fleet Logistics

Haydock

WA11 9SQ


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Fleet Support Manager

Michelle Feeney

Michelle.Feeney@nwas.nhs.uk

Details

Date posted

16 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4800

Job locations

10 Fleet Logistics

Haydock

WA11 9SQ


Supporting documents

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