Job summary
Are you experienced in ESR with a passion for driving HR transformational change in People systems and processes? We are seeking a dynamic, forward-thinking individual who can assume the role of lead specialist and systems expert, responsible for the operational management of the Electronic Staff Record (ESR) system and associated interfaces. The postholder will provide training and development to key stakeholders who use and maintain the system.
Main duties of the job
In this role the postholder will support the continuous improvement of ESR / HR transactional systems and processes, ensuring they are efficient and user focused. The role will project lead on the benefit realisation of ESR across the Trust, using your in-depth knowledge of ESR to ensure the system is embedded and benefits given within project timescales. The role will then progress to project leading the implementation and roll-out of Future NHS Workforce Solution (replacement for the current ESR).
You will work closely with the HR ESR manager, Trust senior managers, operational teams, and external partners to deliver innovative solutions that enhance the manager and employee HR transactional experience.
We are looking for a highly motivated professional with significant expertise in ESR and process improvement.
If you are driven by continuous improvement, thrive on collaboration, we would love to hear from you.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Recruitment Campaign Dates:
Advertising Dates: 13th August - 27th August
Shortlisting to take place: by COP 5th September
SJT: W/C 8th September
Assessment Centre & Professional Discussion: 19th September (provisional date only)
Job description
Job responsibilities
Please ensure you have read the full Job Description and Person Specification before applying for this role.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Recruitment Campaign Dates:
Advertising Dates: 13th August - 27th August
Shortlisting to take place: by COP 5th September
SJT: W/C 8th September
Assessment Centre & Professional Discussion: 19th September (provisional date only)
Person Specification
Skills
Essential
- Good management skills with the ability to work unsupervised and communicate team objectives/targets to achieve service standards and goals. Management experience including the ability to develop and motivate a team; project management etc
- Well-developed IT skills in use of HR systems, ESR, and Microsoft / SharePoint
- Effective time management skills including personal management, prioritisation, and meeting deadlines under pressure
- Ability to work as part of a team
- Strong communication and interpersonal skills with ability to build and maintain effective working relationships at all levels both internally and externally
- Good analytical skills with the ability to interpret reports and complex data
- Ability to solve problem using sound judgment to achieve resolutions
- Committed to service improvement
- Resilient, determined, and confident
- Flexible approach to working and hours of work
- Demonstrable compassionate and inclusive leadership
- Experience in the application of HR processes
- Demonstrable experience of line management responsibilities
Qualifications and Knowledge
Essential
- Educated to degree level or equivalent experience in a relevant specialist subject
- Significant knowledge and understanding of ESR functionality including work structures, and other HR/IT/rostering systems with associated interfaces to ESR. Acquired through additional training or equivalent experience
- Evidence of continuous professional development particularly in relation to ESR system knowledge, acquired through pro-active self-learning, relevant training, or experience
- Good working knowledge of data protection and freedom of information legislation.
Experience
Essential
- Experience of ESR Manager & Supervisor self-service
- Demonstrated project management/support experience including supporting delivery of projects to deadlines and a working knowledge of project management methodologies and documentation.
- Experience in a relevant high pressure, customer focussed environment.
- Experience of developing and delivering training programmes to all levels of the organisation
- Experience of developing policies and operational guidelines for trust wide use
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification
Skills
Essential
- Good management skills with the ability to work unsupervised and communicate team objectives/targets to achieve service standards and goals. Management experience including the ability to develop and motivate a team; project management etc
- Well-developed IT skills in use of HR systems, ESR, and Microsoft / SharePoint
- Effective time management skills including personal management, prioritisation, and meeting deadlines under pressure
- Ability to work as part of a team
- Strong communication and interpersonal skills with ability to build and maintain effective working relationships at all levels both internally and externally
- Good analytical skills with the ability to interpret reports and complex data
- Ability to solve problem using sound judgment to achieve resolutions
- Committed to service improvement
- Resilient, determined, and confident
- Flexible approach to working and hours of work
- Demonstrable compassionate and inclusive leadership
- Experience in the application of HR processes
- Demonstrable experience of line management responsibilities
Qualifications and Knowledge
Essential
- Educated to degree level or equivalent experience in a relevant specialist subject
- Significant knowledge and understanding of ESR functionality including work structures, and other HR/IT/rostering systems with associated interfaces to ESR. Acquired through additional training or equivalent experience
- Evidence of continuous professional development particularly in relation to ESR system knowledge, acquired through pro-active self-learning, relevant training, or experience
- Good working knowledge of data protection and freedom of information legislation.
Experience
Essential
- Experience of ESR Manager & Supervisor self-service
- Demonstrated project management/support experience including supporting delivery of projects to deadlines and a working knowledge of project management methodologies and documentation.
- Experience in a relevant high pressure, customer focussed environment.
- Experience of developing and delivering training programmes to all levels of the organisation
- Experience of developing policies and operational guidelines for trust wide use
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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