Job summary
Are you an experienced administrator, looking for a fresh challenge within a vibrant and successful NHS team? If that's you, we want you to join our Paramedic Emergency Service team, in the Greater Manchester Area of the North West Ambulance Service.
This exciting role will see you providing administration support to the senior service delivery leadership team, helping them to provide leadership to our amazing teams. Working from a main base, but expected to support at locations across the region, you will offer direct administration support to the Area Director, the Head of Operations, the Consultant Paramedic and their respective teams, enabling them to deliver the best possible service to the public.
Main duties of the job
You will have exceptional administration and organisational skills, be a confident communicator, proficient in the Microsoft Office packages and be adept and learning bespoke software systems. You will be confident in handling sensitive information and understand the importance of confidentiality and information governance. You will be a great team player and have the skills and competencies to work in this exciting but demanding role.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read and understood the job description and person specification before applying.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Job description
Job responsibilities
Please ensure that you have read and understood the job description and person specification before applying.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Person Specification
Qualifications
Essential
- Level 3 qualification in Business Admin or willingness to work towards
- Qualification in Microsoft office
- Qualification in general business administration or willingness to work towards
Skills
Essential
- Computer literacy with competency using the full Microsoft Office package and strong keyboard skills
- Effective verbal and written communication skills, displaying tact when dealing with sensitive issues
- Organisational and planning abilities to effectively prioritise work
- Ability to multitask, switching between a range of activities
- Demonstrates initiative and able to work without close supervision.
- Attention to detail to ensure accuracy
- Able to work well under pressure and meet deadlines
- Numerical data analysis ability for production of reports.
- Understands the importance of and ability to maintain confidentiality at all times.
Experience
Essential
- Substantial administrative support experience within a complex organisation
- Experience supporting the preparation of complex data based reports
- Experience in the maintenance of information systems and databases
- Minute taking.
- Organising events, conferences and meetings.
Values
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification
Qualifications
Essential
- Level 3 qualification in Business Admin or willingness to work towards
- Qualification in Microsoft office
- Qualification in general business administration or willingness to work towards
Skills
Essential
- Computer literacy with competency using the full Microsoft Office package and strong keyboard skills
- Effective verbal and written communication skills, displaying tact when dealing with sensitive issues
- Organisational and planning abilities to effectively prioritise work
- Ability to multitask, switching between a range of activities
- Demonstrates initiative and able to work without close supervision.
- Attention to detail to ensure accuracy
- Able to work well under pressure and meet deadlines
- Numerical data analysis ability for production of reports.
- Understands the importance of and ability to maintain confidentiality at all times.
Experience
Essential
- Substantial administrative support experience within a complex organisation
- Experience supporting the preparation of complex data based reports
- Experience in the maintenance of information systems and databases
- Minute taking.
- Organising events, conferences and meetings.
Values
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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