North West Ambulance Service NHS Trust

Fleet Maintenance Administration

The closing date is 04 August 2025

Job summary

A fantastic administrative opportunity has become available within the fleet maintenance administration team. We are looking for an excellent administrator who can support the fleet team for the North West Ambulance Service (NWAS).

Main duties of the job

To apply, it is essential that you are educated to GCSE level (including English and Maths) and can demonstrate experience of providing administrative support. You will be competent in using the full Microsoft Office package and have excellent keyboard skills with the ability to touch type being advantageous. You will possess excellent verbal and written communication skills, have outstanding organisational skills, can work to tight deadlines and prioritise tasks appropriately. You will be a team player, be able to use your own initiative and work without close supervision.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4736

Job locations

Cumbria Workshop, Workington

Cumbria

CA2 7AN


Job description

Job responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

Successful candidates will be invited to a face to face interview being held at the North West Ambulance Services Cumbria site in Workington.

The interviews are to take place week commencing 18th August

The successful candidate will be required to attend an intensive 2-week job training package. This will be held at the North West Ambulance Services Lancashire site in Preston. Accommodation, Breakfast and evening meal will be provided throughout the training period. The schedule of training will be as below.

Week 1. Monday Friday 07:00 15:00

Week 2. Monday Friday 07:00 15:00

After completing the training, the successful candidate will be based at the Cumbria Fleet workshops.

Job description

Job responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

Successful candidates will be invited to a face to face interview being held at the North West Ambulance Services Cumbria site in Workington.

The interviews are to take place week commencing 18th August

The successful candidate will be required to attend an intensive 2-week job training package. This will be held at the North West Ambulance Services Lancashire site in Preston. Accommodation, Breakfast and evening meal will be provided throughout the training period. The schedule of training will be as below.

Week 1. Monday Friday 07:00 15:00

Week 2. Monday Friday 07:00 15:00

After completing the training, the successful candidate will be based at the Cumbria Fleet workshops.

Person Specification

Qualifications

Essential

  • Educated to GCSE/O Level in 3 subjects including English/Maths (or equivalent)
  • NVQ Level 2 or equivalent in office administration
  • Driving Licence

Experience

Essential

  • Previous clerical experience
  • Computer literate with an understanding of all Microsoft packages - Word, Excel, and PowerPoint
  • General office procedures and practices
  • Basic knowledge of vehicle terminology

Skills

Essential

  • Be able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
  • Effective verbal and written communication skills when dealing with colleagues, suppliers, and visitors
  • Understanding and maintaining confidentiality at all times
  • Excellent communication skills with a polite telephone manner and the ability to confidently interact with both internal and external contacts
  • High standard of numeracy and literacy along with strong organisational/prioritisation qualities

Values

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Values

Essential

  • Being at our best - professional and adaptable and takes pride in work
  • Making a difference - act with compassion, kindness, and integrity towards everyone
Person Specification

Qualifications

Essential

  • Educated to GCSE/O Level in 3 subjects including English/Maths (or equivalent)
  • NVQ Level 2 or equivalent in office administration
  • Driving Licence

Experience

Essential

  • Previous clerical experience
  • Computer literate with an understanding of all Microsoft packages - Word, Excel, and PowerPoint
  • General office procedures and practices
  • Basic knowledge of vehicle terminology

Skills

Essential

  • Be able to organise and prioritise own workload and use own initiative to prioritise a busy workload, effectively switch between a range of activities and meet demanding deadlines
  • Effective verbal and written communication skills when dealing with colleagues, suppliers, and visitors
  • Understanding and maintaining confidentiality at all times
  • Excellent communication skills with a polite telephone manner and the ability to confidently interact with both internal and external contacts
  • High standard of numeracy and literacy along with strong organisational/prioritisation qualities

Values

Essential

  • Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Values

Essential

  • Being at our best - professional and adaptable and takes pride in work
  • Making a difference - act with compassion, kindness, and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Cumbria Workshop, Workington

Cumbria

CA2 7AN


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Cumbria Workshop, Workington

Cumbria

CA2 7AN


Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Fleet Stock and Admin Manager

Mandy Coates

Mandy.coates@nwas.nhs.uk

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4736

Job locations

Cumbria Workshop, Workington

Cumbria

CA2 7AN


Supporting documents

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