3rd Line Support Engineer (Infrastructure)
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Job summary
An opportunity has arisen within the ICT Department for a 3rd Line Infrastructure Engineer supporting the North West Ambulance Trust with a focus on the Telephony and Network.
As the successful candidate, your role will be providing BAU as well as project-based tasks, some of which you may have the opportunity of leading yourself.
You should have a minimum of 2 years of IT Infrastructure experience, it would be an advantage should you have some exposure to the following: Avaya Red Telephony, Cisco Network Hardware, Aruba Wireless and Palo Alto devices.
Main duties of the job
From Networking to Telephony technology, you will get to work with an array of currently available technology. Key skills that will help you in this are:
- Windows systems
- Avaya Telephony
- Aruba Wireless
- Cisco Hardware
- Troubleshoot and resolve all Infrastructure issues
This really is the perfect time to join this organisation as a 3rd Line Engineer, working on critical Infrastructure as they go through a Digital Transformation programme with plenty of exciting new project work
You will be comfortable working under your own initiative, have excellent organisational skills and a flexible approach to work. Excellent verbal and written communication skills are essential for this post together with the ability to work to tight deadlines.
The successful candidate should have a good standard of education and relevant experience.
The successful applicant will, after a suitable settling in period, join the existing ICT On-call rota for the out-of-hours support of critical applications.
For an informal discussion about the post, please contact Ian Tyldesley, Interim Infrastructure Manager by email to arrange a mutually convenient time to discuss the position (e-mail: ian.tyldesley@nwas.nhs.uk).
NWAS NHS TRUST IS COMMITTED TO EQUAL OPPORTUNITIES
PLEASE NOTE THAT NWAS WILL NOT OFFER SPONSORSHIP OR RELOCATION FOR THIS ROLE
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Details
Date posted
01 July 2024
Pay scheme
Agenda for change
Band
Band 6
Salary
£35,392 to £42,618 a year Per annum + on call allowance
Contract
Permanent
Working pattern
Full-time
Reference number
242-4354
Job locations
North West
North West
BL1 5DD
Employer details
Employer name
North West Ambulance Service NHS Trust
Address
North West
North West
BL1 5DD
Employer's website
https://www.nwas.nhs.uk/ (Opens in a new tab)
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Employer contact details
For questions about the job, contact:
Supporting documents
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