Job summary
We are looking to recruit an Associate Chief Information Officer for Delivery and Innovation as part of the Digital Senior Management Team. This role will be key in taking the lead in creating and delivery of the digital strategic plan and driving the innovation agenda forward across NWAS. The post holder will work with the Chief Information Officer and the Digital Senior Management Team on the development and delivery of the strategic plan, providing a delivery focus to support all teams to deliver their objectives and making sure there is effective collaboration and communication across the teams.
The advert will close on 12th May, a Situational Judgement Test for shortlisted candidates will be issued by 20th May and an assessment centre will be held on 4th June.
Main duties of the job
The post holder in summary will be responsible for
- Creation and delivery of the Digital Portfolio Plan that is developed in collaboration with our clinical and operational colleagues
- Development of the architecture function and adherence to our technical principles in the delivery of digital solutions
- Developing a vision and strategy for the innovation team, building on the success of what the team have achieved to date and demonstrating to the trust the value of innovation
- Liaising with colleagues across the Quality, Innovation and Improvement directorate to support them in developing innovative solutions and learn from them in applying improvements across the digital teams
- Leading the delivery and innovation teams in delivering a robust, responsive and sustainable service
- Developing and maintaining relationships with external stakeholders within the NHS and outside the NHS
All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy. NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity and uncertainty.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Person Specification
Skills / competencies
Essential
- Excellent leadership skills that enable collaborative working towards a shared vision
- Strong leadership skills with the ability to effectively manage and inspire a diverse team of delivery, technical and innovation staff
- Proven track record of developing and implementing delivery and innovation strategies
- Excellent interpersonal skills with the ability to persuade and influence at all levels
- Excellent written and verbal communication skills
- Excellent analytical and reporting skills with the ability to interpret and communicate highly complex information from a variety of sources
- The ability to demonstrate original thought and apply innovative approaches
- Good team building skills with the ability to motivate other people and manage conflict.
- Programme / project Management skills with the ability to manage complex workloads
- Ability to work well under pressure, prioritise, delegate and meet challenging deadlines
- High level of presentation skills with the ability to adapt style and approach to a variety of audiences
- Ability to teach and coach others at all levels
- Good attention to detail
- Knowledge of latest technologies and how they can be applied
- Advanced user of Microsoft Project
- Competent user of information systems such as Microsoft Office Suite, including Project and Access
- Strong proficiency in user requirement gathering methodologies, technical design methodologies and innovation processes
- Excellent data storytelling and presentation skills to effectively communicate insights and findings to stakeholders
- Driving license (full)
- Demonstrable compassionate and inclusive leadership.
- Experience in the application of HR processes
- Demonstrable experience of line management responsibilities.
Qualification and knowledge
Essential
- Bachelor's or Master's degree in a relevant field such as computer science, information systems, or business analytics or equivalent industry experience
- Evidence of further personal professional development
Experience
Essential
- Significant experience of strategic planning to support wider organisational objectives
- Experience of developing architecture services within a digital environment and establishing best practice for technical standards and solution design
- Excellent problem-solving and analytical skills, with the ability to extract meaningful insights from end users, technical high level designs, user requirements.
- Strong project management skills, in a variety of project methodologies, with the ability to prioritise tasks and deliver projects within specified timelines.
- Significant experience working a senior level in a large and complex organisation
- Experience of leading innovative approaches to solution design and development
- Experience of building relationships and managing difficult partnership to achieve goals
- Knowledge of a variety of design documentation, user requirement documentation, delivery methodology
- Experience of Digital Department Management
- Experience of managing complex projects using a proven Project Methodology.
- Experience of managing an extensive workload in complex environments
- Understanding of Information Governance
- A sound understanding of business process and requirements gathering
- Understanding of Performance Management
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Values and behaviours
Essential
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Person Specification
Skills / competencies
Essential
- Excellent leadership skills that enable collaborative working towards a shared vision
- Strong leadership skills with the ability to effectively manage and inspire a diverse team of delivery, technical and innovation staff
- Proven track record of developing and implementing delivery and innovation strategies
- Excellent interpersonal skills with the ability to persuade and influence at all levels
- Excellent written and verbal communication skills
- Excellent analytical and reporting skills with the ability to interpret and communicate highly complex information from a variety of sources
- The ability to demonstrate original thought and apply innovative approaches
- Good team building skills with the ability to motivate other people and manage conflict.
- Programme / project Management skills with the ability to manage complex workloads
- Ability to work well under pressure, prioritise, delegate and meet challenging deadlines
- High level of presentation skills with the ability to adapt style and approach to a variety of audiences
- Ability to teach and coach others at all levels
- Good attention to detail
- Knowledge of latest technologies and how they can be applied
- Advanced user of Microsoft Project
- Competent user of information systems such as Microsoft Office Suite, including Project and Access
- Strong proficiency in user requirement gathering methodologies, technical design methodologies and innovation processes
- Excellent data storytelling and presentation skills to effectively communicate insights and findings to stakeholders
- Driving license (full)
- Demonstrable compassionate and inclusive leadership.
- Experience in the application of HR processes
- Demonstrable experience of line management responsibilities.
Qualification and knowledge
Essential
- Bachelor's or Master's degree in a relevant field such as computer science, information systems, or business analytics or equivalent industry experience
- Evidence of further personal professional development
Experience
Essential
- Significant experience of strategic planning to support wider organisational objectives
- Experience of developing architecture services within a digital environment and establishing best practice for technical standards and solution design
- Excellent problem-solving and analytical skills, with the ability to extract meaningful insights from end users, technical high level designs, user requirements.
- Strong project management skills, in a variety of project methodologies, with the ability to prioritise tasks and deliver projects within specified timelines.
- Significant experience working a senior level in a large and complex organisation
- Experience of leading innovative approaches to solution design and development
- Experience of building relationships and managing difficult partnership to achieve goals
- Knowledge of a variety of design documentation, user requirement documentation, delivery methodology
- Experience of Digital Department Management
- Experience of managing complex projects using a proven Project Methodology.
- Experience of managing an extensive workload in complex environments
- Understanding of Information Governance
- A sound understanding of business process and requirements gathering
- Understanding of Performance Management
Values and behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Values and behaviours
Essential
- Being at our best - professional and adaptable and takes pride in work
- Making a difference - act with compassion, kindness and integrity towards everyone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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