Job summary
As the Partnerships and Integration Manager, you will play a key role in fostering collaborations, developing partnerships, and ensuring seamless integration of services within and beyond the North West Ambulance Service.
Key Responsibilities:
- Partnership Development: Identify, cultivate, and maintain partnerships with external organisations, healthcare providers, and community stakeholders to enhance service delivery and improve patient outcomes.
- Integration Planning: Collaborate with internal teams and external partners to develop and implement strategies for the seamless integration of services, ensuring efficient and coordinated patient care across the healthcare ecosystem.
- Stakeholder Engagement: Build and maintain positive relationships with key stakeholders, including government agencies, local authorities, healthcare professionals, and community organisations.
- Project Management: Lead and coordinate projects aimed at improving collaboration, efficiency, and the overall effectiveness of healthcare services, ensuring adherence to timelines and budgetary constraints.
- Data Analysis: Utilise data-driven insights to assess the impact of partnerships and integration efforts, making informed recommendations for continuous improvement.
- Policy Compliance: Stay informed about relevant regulations, policies, and standards, ensuring that all partnerships and integration initiatives comply with legal and ethical requirements.
Main duties of the job
This is an exciting opportunity for a strategic thinker and relationship builder to contribute to the enhancement of healthcare services and community well-being in the Cheshire and Merseyside area.
Qualifications and Experience:
- Bachelor's degree in Business, Healthcare Management or equivalent relevant experience.
- Proven experience in partnership development, integration planning, and project management within the healthcare sector.
- Strong communication, negotiation, and interpersonal skills.
- Ability to analyse data and make strategic recommendations based on insights.
- Knowledge of healthcare policies, regulations, and industry trends.
- Demonstrated ability to work collaboratively with diverse stakeholder.
NWAS is an inclusive employer and welcomes applications from all under represented groups to ensure our workforce reflects the diversity of the communities we serve.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this post.
Date of assessment day 22/02/2024 - Please be available all day.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this post.
Date of assessment day 22/02/2024 - Please be available all day.
Person Specification
Qualifications & Education
Essential
- Educated to Masters level or equivalent knowledge through experience.
- Specialist clinical pathway, service development, quality improvement and service redesign experience.
Knowledge / Experience
Essential
- Demonstrable experience in a range of different NHS settings across at least three different organisations (Acute, CCG, STP, NHSE/I and Ambulance.
- Be able to demonstrate a minimum of 3 years general management experience within a range of healthcare settings at a middle or senior level.
- Must have an understanding of the background to and aims of current health/social care policy and appreciate the implications of this on engagement.
- Experience of successfully leading multi stakeholder projects.
- Relevant experience of managing service developments, external stakeholder engagements, pathways changes and partnership working at a senior level.
- Experience of assessing, leading and implementing changes to the way services are delivered across organisations.
- Significant experience of multi-disciplinary working and customer relationship management across health boundaries.
- Significant experience of supporting operational, project management, service redesign and large scale reconfiguration.
- Experience of working with senior managers and clinicians in supporting the management of change.
- Extensive experience in stakeholder engagement - external and internal.
- Experience of and ability to interpreting regional and national guidance.
- Familiarity with current initiatives, directions and developments within the NHS.
- Project management experience across organisational boundaries.
- Significant evidence of partnership working.
- Ability to deal with difficult and complex discussions and negotiations.
Skills & Abilities
Essential
- Able to communicate effectively both verbally and in writing with staff at all levels to detail highly complex issues and ideas both internally and externally.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Able to manage opposition and conflict, and try to persuade others of own point of view and defend own position with logical and unemotional arguments.
- Provide a high level of challenge both internally and externally to proposals and to provide a high degree of scrutiny.
- Ability to write clear, concise and easily understandable reports.
- Exceptional presentation skills.
- Analytical thinker, able to scrutinise data and attention to detail.
- Ability to manage confidential, sensitive and contentious information in relation to pathway and service changes and to provide significant challenge to proposals.
- Ability to make decisions autonomously.
- Capable of working under pressure, to deadline and within a team and/or own initiative.
- Political astuteness and experience in Urgent and Emergency Care and NHS wider agenda.
- Strongly evidenced negotiation, influencing and persuading skills.
- Competent user of IT systems and mainstream Microsoft applications.
- Capable of working under pressure.
- Able to relate to staff internally and externally and make them feel at ease.
Personal Attributes
Essential
- Professional and personal resilience and integrity.
- Team player.
- Self starter.
- Innovative and inclusive.
- Takes personal accountability.
- Commitment to equal opportunities and diversity.
Other
Essential
- Valid driving licence for use in the UK and access to a vehicle for work use.
- Flexibility on work location and travel to meet the requirements of the role.
Person Specification
Qualifications & Education
Essential
- Educated to Masters level or equivalent knowledge through experience.
- Specialist clinical pathway, service development, quality improvement and service redesign experience.
Knowledge / Experience
Essential
- Demonstrable experience in a range of different NHS settings across at least three different organisations (Acute, CCG, STP, NHSE/I and Ambulance.
- Be able to demonstrate a minimum of 3 years general management experience within a range of healthcare settings at a middle or senior level.
- Must have an understanding of the background to and aims of current health/social care policy and appreciate the implications of this on engagement.
- Experience of successfully leading multi stakeholder projects.
- Relevant experience of managing service developments, external stakeholder engagements, pathways changes and partnership working at a senior level.
- Experience of assessing, leading and implementing changes to the way services are delivered across organisations.
- Significant experience of multi-disciplinary working and customer relationship management across health boundaries.
- Significant experience of supporting operational, project management, service redesign and large scale reconfiguration.
- Experience of working with senior managers and clinicians in supporting the management of change.
- Extensive experience in stakeholder engagement - external and internal.
- Experience of and ability to interpreting regional and national guidance.
- Familiarity with current initiatives, directions and developments within the NHS.
- Project management experience across organisational boundaries.
- Significant evidence of partnership working.
- Ability to deal with difficult and complex discussions and negotiations.
Skills & Abilities
Essential
- Able to communicate effectively both verbally and in writing with staff at all levels to detail highly complex issues and ideas both internally and externally.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Able to manage opposition and conflict, and try to persuade others of own point of view and defend own position with logical and unemotional arguments.
- Provide a high level of challenge both internally and externally to proposals and to provide a high degree of scrutiny.
- Ability to write clear, concise and easily understandable reports.
- Exceptional presentation skills.
- Analytical thinker, able to scrutinise data and attention to detail.
- Ability to manage confidential, sensitive and contentious information in relation to pathway and service changes and to provide significant challenge to proposals.
- Ability to make decisions autonomously.
- Capable of working under pressure, to deadline and within a team and/or own initiative.
- Political astuteness and experience in Urgent and Emergency Care and NHS wider agenda.
- Strongly evidenced negotiation, influencing and persuading skills.
- Competent user of IT systems and mainstream Microsoft applications.
- Capable of working under pressure.
- Able to relate to staff internally and externally and make them feel at ease.
Personal Attributes
Essential
- Professional and personal resilience and integrity.
- Team player.
- Self starter.
- Innovative and inclusive.
- Takes personal accountability.
- Commitment to equal opportunities and diversity.
Other
Essential
- Valid driving licence for use in the UK and access to a vehicle for work use.
- Flexibility on work location and travel to meet the requirements of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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