Job summary
North West Ambulance Service is looking to recruit a full time Rostering Co-ordinator based at Toxteth Ambulance Station within the CAM North Sector, Liverpool Group of the Cheshire and Merseyside Area.
Main duties of the job
Your will have responsibility for the resource planning of the Liverpool Group's ambulances and rapid response vehicles by the advanced allocation of daily shifts for operational ambulance personnel ensuring the effective cover of all resources.
Short notice cover for absences which can be less than 24 hours' notice using overtime and bank colleagues.
The management, maintaining and recording of staff hours/shifts on to the global rostering system including planned shift hours, overtime, annual leave, requests for special leave, sickness absence and training.
You will be required to work in partnership with the other rostering co-ordinator's in the sector and Senior Paramedic/ Team Leaders ensuring cover for all contingencies as required.
To ensure effective continuation of rota cover for all groups you will support the whole sector when required.
You will also produce performance and management information and provide administration and clerical support to the leadership team in the area.
You will report directly to the Group Operations Manager
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Person Specification
Formal Qualifications
Essential
- Minimum of English & Mathematics GCSE at Grade C and above.
Desirable
- NVQ Level 3 in Business Administration.
Previous Experience
Essential
- Minimum of six months experience of working within an administration in an operational environment.
Desirable
- Demonstrate formal training/recognition of experience.
- Experience of working in the NHS and/or a complex 'front line' organisation.
Specific Abilities, Knowledge, Aptitude
Essential
- Excellent understanding of operational requirements to achieve customer/patient care.
- Word Processing Skills.
- Excellent knowledge of 'Windows' based software packages including Word, Outlook, Excel & Access.
Desirable
- Ambulance or other emergency service knowledge.
- Typing/Word Processing qualification.
- Knowledge of rostering systems.
- Ability to understand new work systems.
Personal Qualities
Essential
- Like a challenge o Enjoy helping people o Flexibility o Listening & communication skills o Patience o Confidentiality o Ability to organise workloads o Commitment to Equal Opportunities o Able to work on own initiative.
Desirable
- Willing to learn new skills.
Person Specification
Formal Qualifications
Essential
- Minimum of English & Mathematics GCSE at Grade C and above.
Desirable
- NVQ Level 3 in Business Administration.
Previous Experience
Essential
- Minimum of six months experience of working within an administration in an operational environment.
Desirable
- Demonstrate formal training/recognition of experience.
- Experience of working in the NHS and/or a complex 'front line' organisation.
Specific Abilities, Knowledge, Aptitude
Essential
- Excellent understanding of operational requirements to achieve customer/patient care.
- Word Processing Skills.
- Excellent knowledge of 'Windows' based software packages including Word, Outlook, Excel & Access.
Desirable
- Ambulance or other emergency service knowledge.
- Typing/Word Processing qualification.
- Knowledge of rostering systems.
- Ability to understand new work systems.
Personal Qualities
Essential
- Like a challenge o Enjoy helping people o Flexibility o Listening & communication skills o Patience o Confidentiality o Ability to organise workloads o Commitment to Equal Opportunities o Able to work on own initiative.
Desirable
- Willing to learn new skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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