Job summary
An exceptional opportunity has arisen to join the North West Ambulance Service (NWAS) as a Senior Leader for Strategy, Planning and Transformation.
The post holder will work across the trust to embed strategic and annual planning cycles which manage, co-ordinate and implement the trust strategy, annual plans and transformational roadmap. The post holder will be responsible for demonstrating performance against our plans to achieve our vision to deliver the right care at the right time in the right place, every time.
The Strategy, Planning and Transformation Senior Lead is a key leadership role within the trust, focused on delivering the trust's strategic plan and acting as Deputy to the Head of Strategy, Planning and Transformation. The post holder will support the development of strong organisational profile through relationship building at trust, system, and regional level.
Main duties of the job
Some of the key areas of responsibility will include:
- Lead the development and delivery of the trust strategy, supporting strategies and strategic plans.
- Oversee the implementation of a robust transformation and integration roadmap.
- Support the organisation to deliver large-scale complex change management programmes which focus on achievement of strategic outcomes
- Support service transformation
- Support the development of directorate business plans and objective
The post holder will work collaboratively across the health and care system. They will lead transformational and integration projects, working with partners across the Integrated Care Partnership and the Integrated Care System.
The post holder will line manage the teams within the strategy, planning and transformation department.
We welcome applications from experienced senior leaders in the healthcare sector who have demonstratable experience in leadership and strategic performance improvement through transformational change. NWAS is an inclusive employer and welcomes applications from all underrepresented groups to ensure our workforce reflect the diversity of the communities we serve. This is a unique role within a supportive and inclusive team for which you will need to be aligned to the trusts values of working together, being at our best and making a difference. This is at the heart of everything we do.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Be Think Do is our leadership philosophy. NWAS is investing in developing a nurturing, positive and thriving culture, recruiting leaders that demonstrate our Be Think Do behaviours. There are a number of stages to finding the right candidate for the position, these stages include; application; completion of a Situational Judgement Test (SJT); attendance at an assessment centre (group/individual activities); professional discussion. At each stage applicants will be advised if they are to progress to the next stage.
The closing date for applications will be 7th January 2024.
The Assessment Centre and Professional discussions dates will be communicated immediately once shortlisting has been completed.
For further information about the role and the trust you can contact Alison Ormerod by email at alison.ormerod@nwas.nhs.uk for an informal discussion, or call 07762476337.
Job description
Job responsibilities
Be Think Do is our leadership philosophy. NWAS is investing in developing a nurturing, positive and thriving culture, recruiting leaders that demonstrate our Be Think Do behaviours. There are a number of stages to finding the right candidate for the position, these stages include; application; completion of a Situational Judgement Test (SJT); attendance at an assessment centre (group/individual activities); professional discussion. At each stage applicants will be advised if they are to progress to the next stage.
The closing date for applications will be 7th January 2024.
The Assessment Centre and Professional discussions dates will be communicated immediately once shortlisting has been completed.
For further information about the role and the trust you can contact Alison Ormerod by email at alison.ormerod@nwas.nhs.uk for an informal discussion, or call 07762476337.
Person Specification
Qualifications and Education
Essential
- Educated to Master's level or equivalent knowledge through significant experience.
- Management qualification.
- Specialist transformation, quality improvement and service redesign experience.
Knowledge and Experience
Essential
- Demonstrable experience in a range of different NHS settings/organisations (Acute, CCG, NHSEI, Local Authority, NHSE/I or Ambulance Service).
- Relevant experience of managing service developments, external and internal relationships, pathways changes and partnership working at a senior level both internally and externally.
- Be able to demonstrate significant senior management experience within a range of organisational settings.
- Significant experience in strategy development and implementation and business planning across a large organisation.
- Substantial evidence of expert specialist knowledge relevant to the varied aspect of the role.
- Relevant experience of implementing strategic and operational planning working with external stakeholder.
- Must understand the background to and aims of current health/social care policy and appreciate the implications of this on engagement.
- Experience of successfully implementing large-scale transformational change.
- Experience of assessing, leading and implementing changes to the way services are delivered across organisations.
- Significant experience of multi-disciplinary working and customer relationship management across health boundaries.
- Significant experience of supporting operational, project management, service redesign and large-scale re-configurations.
- Experience of working with senior managers and external partners in supporting the management of change.
- Experience of and ability to interpreting regional and national guidance.
- Familiarity with current initiatives, directions, and developments within the NHS.
- Significant project management experience across organisational boundaries.
- Significant evidence of partnership working internally and externally.
- Ability to deal with difficult and complex discussions and negotiations.
- General Financial Management experience, including experience of managing a budget.
- Experience of managing contracts.
- Significant experience of staff management across different organisational settings.
- Evidence of continuing personal & professional development.
- Familiarity with current initiatives, directions and developments within the NHS.
Skills and Abilities
Essential
- Able to communicate effectively both verbally and in writing with staff at all levels to detail highly complex issues and ideas both internally and external.
- Demonstrated capability and experience of planning over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of managing opposition and conflict, and try to persuade others of own point of view and defend own position with logical and unemotional arguments.
- Provide a high level of challenge both internally and externally to proposals and to provide a high degree of scrutiny.
- Ability to write clear, concise, and easily understandable reports.
- Exceptional presentation skills.
- Analytical thinker, able to scrutinise data and attention to detail.
- Ability to manage confidential, sensitive, and contentious information in relation to pathway and service changes and to provide significant challenge to proposals.
- Ability to make decisions autonomously.
- Capable of working under pressure, to deadline and within a team and/or own initiative.
- Political astuteness and experience in Urgent and Emergency Care and NHS wider agenda.
- Strongly evidenced negotiation, influencing and persuading skills.
- Competent user of IT systems and mainstream Microsoft applications.
- Capable of working under pressure.
- Able to relate to staff internally and externally and make them feel at ease.
Personal Attributes
Essential
- Professional and personal resilience.
- Team player.
- Innovative and inclusive.
- Takes personal accountability.
- Commitment to equal opportunities and diversity.
- Personal and professional credibility at all levels and can generate trust and confidence.
- The highest degree of honesty, probity, and integrity.
Other
Essential
- Valid driving licence for use in the UK and access to a vehicle for work use.
- Flexibility on work location and travel to meet the requirements of the role.
Person Specification
Qualifications and Education
Essential
- Educated to Master's level or equivalent knowledge through significant experience.
- Management qualification.
- Specialist transformation, quality improvement and service redesign experience.
Knowledge and Experience
Essential
- Demonstrable experience in a range of different NHS settings/organisations (Acute, CCG, NHSEI, Local Authority, NHSE/I or Ambulance Service).
- Relevant experience of managing service developments, external and internal relationships, pathways changes and partnership working at a senior level both internally and externally.
- Be able to demonstrate significant senior management experience within a range of organisational settings.
- Significant experience in strategy development and implementation and business planning across a large organisation.
- Substantial evidence of expert specialist knowledge relevant to the varied aspect of the role.
- Relevant experience of implementing strategic and operational planning working with external stakeholder.
- Must understand the background to and aims of current health/social care policy and appreciate the implications of this on engagement.
- Experience of successfully implementing large-scale transformational change.
- Experience of assessing, leading and implementing changes to the way services are delivered across organisations.
- Significant experience of multi-disciplinary working and customer relationship management across health boundaries.
- Significant experience of supporting operational, project management, service redesign and large-scale re-configurations.
- Experience of working with senior managers and external partners in supporting the management of change.
- Experience of and ability to interpreting regional and national guidance.
- Familiarity with current initiatives, directions, and developments within the NHS.
- Significant project management experience across organisational boundaries.
- Significant evidence of partnership working internally and externally.
- Ability to deal with difficult and complex discussions and negotiations.
- General Financial Management experience, including experience of managing a budget.
- Experience of managing contracts.
- Significant experience of staff management across different organisational settings.
- Evidence of continuing personal & professional development.
- Familiarity with current initiatives, directions and developments within the NHS.
Skills and Abilities
Essential
- Able to communicate effectively both verbally and in writing with staff at all levels to detail highly complex issues and ideas both internally and external.
- Demonstrated capability and experience of planning over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly.
- Experience of managing opposition and conflict, and try to persuade others of own point of view and defend own position with logical and unemotional arguments.
- Provide a high level of challenge both internally and externally to proposals and to provide a high degree of scrutiny.
- Ability to write clear, concise, and easily understandable reports.
- Exceptional presentation skills.
- Analytical thinker, able to scrutinise data and attention to detail.
- Ability to manage confidential, sensitive, and contentious information in relation to pathway and service changes and to provide significant challenge to proposals.
- Ability to make decisions autonomously.
- Capable of working under pressure, to deadline and within a team and/or own initiative.
- Political astuteness and experience in Urgent and Emergency Care and NHS wider agenda.
- Strongly evidenced negotiation, influencing and persuading skills.
- Competent user of IT systems and mainstream Microsoft applications.
- Capable of working under pressure.
- Able to relate to staff internally and externally and make them feel at ease.
Personal Attributes
Essential
- Professional and personal resilience.
- Team player.
- Innovative and inclusive.
- Takes personal accountability.
- Commitment to equal opportunities and diversity.
- Personal and professional credibility at all levels and can generate trust and confidence.
- The highest degree of honesty, probity, and integrity.
Other
Essential
- Valid driving licence for use in the UK and access to a vehicle for work use.
- Flexibility on work location and travel to meet the requirements of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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