Job summary
An opportunity has arisen for a Support Officer based within the Clinical Hub. Permanent full time position, band 4 post based at Parkway EOC (Emergency Operations Centre).
The successful candidate would be responsible for all procurement requests within the Clinical Hub, which would include uniforms, stationary and linking in with outside agencies to request specialist equipment.
There would be a requirement to be computer literate and have a broad knowledge of the Microsoft office suite.
Main duties of the job
The successful applicant will be required to provide a high quality, confidential, efficient, and comprehensive administration service to the Clinical Hub Management Team. Duties will include the collation, compilation of statistical data, timely collation and completion of electronic and paper-based information including data inputting for payroll submissions for sickness, overtime, meal breaks and annual leave. Attention to detail and working to deadlines is essential to the role.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please read the Job description/Person Specification attached to the advert in full before applying.
Job description
Job responsibilities
Please read the Job description/Person Specification attached to the advert in full before applying.
Person Specification
Qualifications & Education
Essential
- RSA 111 or equivalent
- Evidence of further qualifications in computer applications, secretarial skills or general administration, in particular Minute taking and/or AMSPAR qualification
Desirable
- European Computer Driving License or BTEC/NVQ in computer studies/Business or equivalent knowledge and experience
Skills and Abilities
Essential
- Analytical skills
- Ability to produce reports to a high standard for presentations up to Board level
- Advanced organisational skills and attention to detail
- Excellent communication & interpersonal skills, must be able to operate with sensitivity and respect to confidentiality
- Demonstrate self-organisation and time management skills
- Ability to work as part of a busy team and use own initiative to work autonomously
- Ability to work under pressure to meet deadlines and prioritise work effectively
- Advanced experience of IT skills
- Influencing and persuasion skills
Knowledge and Experience
Essential
- Significant demonstrable experience in an administrative post supporting at senior level
- Experience of handling confidential issues with sensitivity
- Experience/competence in organising, attending meetings, and minute taking
- Advanced knowledge of Microsoft Office programmes, including Outlook, Word, PowerPoint, Excel & Visio
- Good command of the English language
- Good standard of literacy
- Experience of Administration or secretarial support at Senior Management/Director Level
Personal Attributes
Essential
- Ability to maintain high standard of diplomacy and confidentiality
- Ability to work flexibly
- Good team player
Desirable
- Excellent interpersonal skills
Person Specification
Qualifications & Education
Essential
- RSA 111 or equivalent
- Evidence of further qualifications in computer applications, secretarial skills or general administration, in particular Minute taking and/or AMSPAR qualification
Desirable
- European Computer Driving License or BTEC/NVQ in computer studies/Business or equivalent knowledge and experience
Skills and Abilities
Essential
- Analytical skills
- Ability to produce reports to a high standard for presentations up to Board level
- Advanced organisational skills and attention to detail
- Excellent communication & interpersonal skills, must be able to operate with sensitivity and respect to confidentiality
- Demonstrate self-organisation and time management skills
- Ability to work as part of a busy team and use own initiative to work autonomously
- Ability to work under pressure to meet deadlines and prioritise work effectively
- Advanced experience of IT skills
- Influencing and persuasion skills
Knowledge and Experience
Essential
- Significant demonstrable experience in an administrative post supporting at senior level
- Experience of handling confidential issues with sensitivity
- Experience/competence in organising, attending meetings, and minute taking
- Advanced knowledge of Microsoft Office programmes, including Outlook, Word, PowerPoint, Excel & Visio
- Good command of the English language
- Good standard of literacy
- Experience of Administration or secretarial support at Senior Management/Director Level
Personal Attributes
Essential
- Ability to maintain high standard of diplomacy and confidentiality
- Ability to work flexibly
- Good team player
Desirable
- Excellent interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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