Job summary
An exciting opportunity has arisen to work as part of the Regional DoS Assurance Team and the wider Digital Team in the North West Ambulance Service (NWAS). This role will involve working autonomously and as part of a team to provide assurances around the accuracy of the information populated to the national Directory of Services, working within the team that holds accountability for the North West region.
The role will have responsibility to the Regional DoS Lead and will require working with the national DoS team, NHS England, ICBs, Commissioners and local DoS Leads as well as maintaining key stakeholder relationships in 111, 999, operations, system information teams and critical systems teams.
Be Think Do is our leadership philosophy. As a leader in the trust, this person will be a role model to others, being someone who consistently demonstrates our Be Think Do behaviours using an inclusive leadership approach in supporting diverse teams.
- Situational Judgement Test- 23rd October
- Scenario and professional discussions: 8th November
Main duties of the job
The overall purpose of the role is to obtain and provide assurances that all commissioned services and commissioner arrangements are accurately reflected on the Directory of Services. The post-holder will use a project management approach to provide proactive leadership and guidance to ensure the Directory of Services is fully understood by all appropriate stakeholders and accurate. Therefore, the ability to provide training and facilitation to internal and external stakeholders will be required.
This in turn facilitates users of NHS Pathways, PaCCS, NHS 111 Online and NHS Service Finder to get appropriate service recommendation, which ensures safe and timely patient referrals across the Integrated Urgent and Emergency Care system. The post-holder will be expected to embody the concept of integrated working across organisation and professional boundaries and work with NHS organisations to support and promote the achievement of a truly Integrated Urgent Care system and contribute to the delivery of the NHS Long Term Plan's outcomes.
The post holder will have excellent communication skills and be an expert in MS Office applications. The post holder will also need the ability to work flexibly in an environment where the work pattern is unpredictable and requiring frequent periods of concentration to meet objectives to tight deadlines.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have fully read the job description and person specification before applying for this role.
Person Specification
Education / Qualifications
Essential
- Educated to Bachelor's Degree standard OR with demonstrable experience in lieu of a formal qualification
- Specific Management Qualification to postgraduate level, or equivalent experience.
- Evidence of specialist training in learning and development
- Specific qualification in stakeholder engagement or communications, or evidence of recent equivalent experience
- Excellent staff management and leadership skills
Desirable
- PRINCE 2 qualification or demonstrable evidence of other project management qualification
Skills / Abilities
Essential
- Excellent planning and organisational skills with the ability to formulate plans over a longer planning timescale (1-2 years)
- Expert in all MS Office applications
- Excellent communication and interpersonal skills with the ability to handle complex and potentially contentious information
- The ability to deliver presentations to a range of audiences
- Ability to work flexibly in an environment where the work pattern is unpredictable and requiring frequent periods of concentration to meet objectives to tight deadlines.
- Effective team player
- Ability to work autonomously to agreed objectives with minimum supervision
- A thorough working knowledge of current issues in the NHS, in particular the Integrated Urgent Care (IUC) Agenda.
Knowledge / Experience
Essential
- Experience of the mechanisms for delivery of care in an emergency and unscheduled setting
- Proven experience of working in a project environment within the NHS
- Experience of delivering results and managing multiple, complex and competing priorities within defined timescales/parameters
- Understanding of the NHS England hierarchy and Commissioning arrangements
Other Requirements
Desirable
- Car driver able to work across the North West footprint
Person Specification
Education / Qualifications
Essential
- Educated to Bachelor's Degree standard OR with demonstrable experience in lieu of a formal qualification
- Specific Management Qualification to postgraduate level, or equivalent experience.
- Evidence of specialist training in learning and development
- Specific qualification in stakeholder engagement or communications, or evidence of recent equivalent experience
- Excellent staff management and leadership skills
Desirable
- PRINCE 2 qualification or demonstrable evidence of other project management qualification
Skills / Abilities
Essential
- Excellent planning and organisational skills with the ability to formulate plans over a longer planning timescale (1-2 years)
- Expert in all MS Office applications
- Excellent communication and interpersonal skills with the ability to handle complex and potentially contentious information
- The ability to deliver presentations to a range of audiences
- Ability to work flexibly in an environment where the work pattern is unpredictable and requiring frequent periods of concentration to meet objectives to tight deadlines.
- Effective team player
- Ability to work autonomously to agreed objectives with minimum supervision
- A thorough working knowledge of current issues in the NHS, in particular the Integrated Urgent Care (IUC) Agenda.
Knowledge / Experience
Essential
- Experience of the mechanisms for delivery of care in an emergency and unscheduled setting
- Proven experience of working in a project environment within the NHS
- Experience of delivering results and managing multiple, complex and competing priorities within defined timescales/parameters
- Understanding of the NHS England hierarchy and Commissioning arrangements
Other Requirements
Desirable
- Car driver able to work across the North West footprint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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