Job summary
This is a motivating and exceptional opportunity to become an integral member of the Patient Safety Incident Learning Response Team, that are key to the success of leading Patient Safety Incident Investigations (PSIIs) at North West Ambulance Service NHS Trust.
We as a Trust are transitioning to fully adopt the Patient Safety Incident Response Framework (PSIRF) and Learning from Patient Safety Events (LFPSE) and we are seeking an individual who will be responsible for undertaking and leading the learning response process for a concurrent number of allocated patient safety incidents across the Trust.
The post-holder will work across the NWAS footprint supporting operational and clinical teams to identify learning and make recommendations to improve quality and safety.
Main duties of the job
NWAS is committed to employing compassionate, inclusive, and adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our trust vales and leadership philosophy.
Applicants are requested to be available on (18/08/20253) for the selection process.
For more information about this vacancy, please contact:
Jonathan Taylor, Head of Risk and Assurance
Jonathan.Taylor@nwas.nhs.uk
07812 304434
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Assessment date 18/08/2023
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Assessment date 18/08/2023
Person Specification
Skills / Competencies
Essential
- Summarise and present complex information in a clear and logical manner and in report form.
- Manage conflicting information from different internal and external sources.
- Proficient in using Microsoft Office.
- Highly developed use of RLDatix software.
- Effective analytical and problem-solving skills.
- Good interpersonal and communication skills (written and verbal).
- Able to establish effective working relationships.
- Excellent communication skills, including report writing and presentation of information.
- Ability to maintain professional relationships.
- Flexibility to work to the needs of the organisation.
- Ability to deal with highly confidential and sensitive information.
- Ability to travel and work across the NWAS footprint.
- Ability to work autonomously and independently.
- Understanding of confidentiality.
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities.
Qualifications and Knowledge
Essential
- Educated to degree level or equivalent level of experience of working in a patient safety investigation role within the NHS.
- PSIRF Training Requirements.
- Level 1 (Essentials of Patient Safety) of the Patient Safety Syllabus.
- Level 2 (Access to Practice) of the Patient Safety Syllabus.
- Extensive knowledge of incident investigation methodologies and processes including human factors.
- Good knowledge of the NHS and the services provided.
- Demonstrable recent CPD.
Experience
Essential
- Experience of managing a team.
- Experience of working in an investigation/ learning role within the NHS.
- Experience of working with a clinicians and clinical service lines.
- Experience of data management, including abstraction and analysis.
- Extensive experience in conducting high quality incident & learning responses.
- Experience using complex information and developing reports.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Person Specification
Skills / Competencies
Essential
- Summarise and present complex information in a clear and logical manner and in report form.
- Manage conflicting information from different internal and external sources.
- Proficient in using Microsoft Office.
- Highly developed use of RLDatix software.
- Effective analytical and problem-solving skills.
- Good interpersonal and communication skills (written and verbal).
- Able to establish effective working relationships.
- Excellent communication skills, including report writing and presentation of information.
- Ability to maintain professional relationships.
- Flexibility to work to the needs of the organisation.
- Ability to deal with highly confidential and sensitive information.
- Ability to travel and work across the NWAS footprint.
- Ability to work autonomously and independently.
- Understanding of confidentiality.
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities.
Qualifications and Knowledge
Essential
- Educated to degree level or equivalent level of experience of working in a patient safety investigation role within the NHS.
- PSIRF Training Requirements.
- Level 1 (Essentials of Patient Safety) of the Patient Safety Syllabus.
- Level 2 (Access to Practice) of the Patient Safety Syllabus.
- Extensive knowledge of incident investigation methodologies and processes including human factors.
- Good knowledge of the NHS and the services provided.
- Demonstrable recent CPD.
Experience
Essential
- Experience of managing a team.
- Experience of working in an investigation/ learning role within the NHS.
- Experience of working with a clinicians and clinical service lines.
- Experience of data management, including abstraction and analysis.
- Extensive experience in conducting high quality incident & learning responses.
- Experience using complex information and developing reports.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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