Job summary
Our in-house DCIQ Technical Support Team has received additional investment following the transition to the new RLDatix DCIQ software, a new opportunity has risen as a DCIQ Technical Specialist at NWAS.
The DCIQ Technical Specialist will be an internal expert in the use of RLDatix products used throughout the Trust. The post holder will work with the wider DCIQ portfolio to build, configure, and design the RLDatix system as per the agreed specification, develop and deliver advanced system training to ensure users are competent in the use and maintain the systems following go live.
The post holder will be an integral part of the implementation of RLDatix products across the Trust.
Main duties of the job
NWAS is committed to employing compassionate, inclusive, and adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our trust vales and leadership philosophy.
Applicants are requested to be available on 23/08/2023 for the selection process.
For more information about this vacancy, please contact:
Allan Archer, Senior Events and Risk Assurance Manager
Allan.Archer@nwas.nhs.uk
07812 304586
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
SJT Open 07/08/2023 Closes 13/08/2023
Assessment 23/08/2023.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
SJT Open 07/08/2023 Closes 13/08/2023
Assessment 23/08/2023.
Person Specification
Skills / Competencies
Essential
- Excellent interpersonal and communication skills (written and verbal).
- Evidence successful partnership working through collaboration.
- Good analytical and problem solving skills.
- Able to maintain professional relationships.
- Good report writing and presentation skills.
- Ability to deliver training to diverse audiences.
- Ability to deal with highly confidential and sensitive information.
- Proficient in using Microsoft Office.
- Ability to work effectively autonomously.
- Flexibility to work to the needs of the organisation.
- Ability to deal with highly confidential and sensitive information.
- Ability to travel and work across the NWAS footprint.
- Understanding of confidentiality.
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities.
Qualifications and Knowledge
Essential
- Educated to Degree level and/or able to demonstrate the equivalent level of RLDatix system specialist knowledge and experience.
- Datix Certified Professional (DCP).
- Business Intelligence Qualification.
- Good knowledge of RLDatix systems.
- Good knowledge of RLDatix products and strategies.
- Good knowledge of system governance.
- Demonstrable recent CPD.
Experience
Essential
- Experience in RLDatix system build, configuration, and design.
- Experience of data analysis, collection, and reporting.
- Experience of data quality and assurance.
- Experience in working with a RLDatix system within a large and complex NHS organisation.
- Experience of managing a team.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Person Specification
Skills / Competencies
Essential
- Excellent interpersonal and communication skills (written and verbal).
- Evidence successful partnership working through collaboration.
- Good analytical and problem solving skills.
- Able to maintain professional relationships.
- Good report writing and presentation skills.
- Ability to deliver training to diverse audiences.
- Ability to deal with highly confidential and sensitive information.
- Proficient in using Microsoft Office.
- Ability to work effectively autonomously.
- Flexibility to work to the needs of the organisation.
- Ability to deal with highly confidential and sensitive information.
- Ability to travel and work across the NWAS footprint.
- Understanding of confidentiality.
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities.
Qualifications and Knowledge
Essential
- Educated to Degree level and/or able to demonstrate the equivalent level of RLDatix system specialist knowledge and experience.
- Datix Certified Professional (DCP).
- Business Intelligence Qualification.
- Good knowledge of RLDatix systems.
- Good knowledge of RLDatix products and strategies.
- Good knowledge of system governance.
- Demonstrable recent CPD.
Experience
Essential
- Experience in RLDatix system build, configuration, and design.
- Experience of data analysis, collection, and reporting.
- Experience of data quality and assurance.
- Experience in working with a RLDatix system within a large and complex NHS organisation.
- Experience of managing a team.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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