Job summary
An exciting opportunity has arisen for a 32-hour Relief PTS Central Resource Co-Ordinator within the Patient Transport Service Central Business Unit. Hours of work will be 0830-1700 Tue - Fri this may be subject to change due to the needs and demands of the service. Working alternative days may be required on occasion. This position will be in a designated area office dependant on location of successful candidate, with also the requirement to work from any location served by North-West Ambulance Service NHS Trust as deemed necessary. Working from home will be considered.
Main duties of the job
The primary responsibilities of the PTS Central Resource Co-ordinator are to operate the central rostering system (GRS) to produce staff rosters, provide performance management information and to provide coordination, management and clerical support to the service delivery teams within all operational areas.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Before submitting your application for the role of PTS Resource Coordinator, please ensure you have read through the attached job description and person specification.
Job description
Job responsibilities
Before submitting your application for the role of PTS Resource Coordinator, please ensure you have read through the attached job description and person specification.
Person Specification
Qualifications and Education
Essential
- To have or be working towards a Management or Supervisory qualification. CMI level 2 NVQ 3.
- Literacy and numeracy to standards equivalent to GSCE level
- Full driving licence
Skills and Abilities
Essential
- Leadership abilities.
- Excellent verbal and written communication skills.
- Team working, ability to influence and motivate colleagues to work efficiently.
- Problem solving skills.
- Ability to work independently on own initiative.
- Planning and organisation skills.
- Ability to work under pressure.
- Self motivated.
- Flexible and adaptable.
- Flexibility of working / practice
- Trustworthy, respected, have integrity.
- Administration skills
Knowledge and Experience
Essential
- Experience of managing staff
- Experience of dealing with difficult situations where tact and diplomacy are required
- Basic computer skills and an understanding of the reporting systems within NWAS.
- Knowledge of NWAS policies and procedures.
- A full understanding of the role and responsibilities of PTS staff.
Desirable
- Knowledge of managing a controlled budget.
Person Specification
Qualifications and Education
Essential
- To have or be working towards a Management or Supervisory qualification. CMI level 2 NVQ 3.
- Literacy and numeracy to standards equivalent to GSCE level
- Full driving licence
Skills and Abilities
Essential
- Leadership abilities.
- Excellent verbal and written communication skills.
- Team working, ability to influence and motivate colleagues to work efficiently.
- Problem solving skills.
- Ability to work independently on own initiative.
- Planning and organisation skills.
- Ability to work under pressure.
- Self motivated.
- Flexible and adaptable.
- Flexibility of working / practice
- Trustworthy, respected, have integrity.
- Administration skills
Knowledge and Experience
Essential
- Experience of managing staff
- Experience of dealing with difficult situations where tact and diplomacy are required
- Basic computer skills and an understanding of the reporting systems within NWAS.
- Knowledge of NWAS policies and procedures.
- A full understanding of the role and responsibilities of PTS staff.
Desirable
- Knowledge of managing a controlled budget.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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