Job summary
An exciting new opportunity has arisen for a PMO Benefits Manager to join the North West Ambulance Service's established Programme Management Office (PMO), within the Centre of Excellence Team.
This exciting new role is an ideal opportunity for someone with significant experience of working within project and/or quality improvement environments. As Benefits Manager you will play a highly valuable role in ensuring programme and project benefits are managed in line with the NWAS Benefits Management Framework, proactively guiding projects and programmes to identify, quantify, and track the realisation of benefits used to justify investment in the project. This will ensure that a 'fit for purpose' approach to benefits measurement and realisation is used to provide assurance that the benefits identified can be achieved, paving the way for NWAS becoming a benefits-led organisation.
The role is responsible for implementing and embedding the Benefits Management Framework and associated activities. You will take a lead in ensuring benefits management activities across the portfolio of projects align to the Trust Strategy by working closely with other key departments across the organisation and lead on the development and utilisation of a range of evaluation tools and techniques specific to benefits management, to support the wider PMO in benefits delivery
Main duties of the job
The role will also provide line management to identified Centre of Excellence team members setting objectives and allocating work, undertaking appraisals, managing attendance, dealing with employee related issues, ensuring they deliver their responsibilities effectively and efficiently; therefore you must have demonstrable experience of line management responsibilities and proven team leadership and motivational skills.
The role requires an enthusiastic and motivated individual who pays particular attention to detail, you will require the ability to understand complex problems, analyse and document workflows and current practice, identifying opportunities for change. You will follow Trust project management processes and governance arrangements, reporting to appropriate Committees and Boards, with the ability to communicate highly complex information in a non-technical way, appropriate for various levels across the trust.
The PMO department operates an ethos of best practice techniques, in line with industry standards. Excellent interpersonal skills and the ability to effectively collaborate with your colleagues are essential personal attributes.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
NWAS is committed to employing compassionate, inclusive and adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our trust values and leadership philosophy.
SJT Live date 28/07/07
Applicants are requested to be available on 10th August for the selection process.
NWAS is an inclusive employer and welcomes applications from all underrepresented groups to ensure our workforce reflect the diversity of the communities we serve.
Please ensure you have read the full Job description and Person Specification before applying for this role
Job description
Job responsibilities
NWAS is committed to employing compassionate, inclusive and adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our trust values and leadership philosophy.
SJT Live date 28/07/07
Applicants are requested to be available on 10th August for the selection process.
NWAS is an inclusive employer and welcomes applications from all underrepresented groups to ensure our workforce reflect the diversity of the communities we serve.
Please ensure you have read the full Job description and Person Specification before applying for this role
Person Specification
Skills / Competencies
Essential
- Ability to understand complex problems, analyse and document workflows and current practice, identifying opportunities for change.
- Ability to negotiate, persuade and manage conflict.
- Excellent self-management, motivation and time management.
- Excellent communication skills.
- Dynamic and proactive in approach to challenges.
- Excellent IT skills, able to use a wide range of Microsoft software packages.
- Excellent organisation skills and leadership skills.
- Ability to keep accurate and complete records consistent with best practice policies and procedures.
- Strong analytical and investigative skills.
- Demonstrable compassionate and inclusive leadership.
Desirable
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities and proven team leadership and motivational skills.
Qualifications and Knowledge
Essential
- Post graduate level, or equivalent professional qualification.
- Working knowledge of project management including governance and assurance, change management and benefit realisation.
- Working knowledge of project management including governance and assurance, change management and benefit realisation.
- Practical knowledge of structured benefits management to support programme and project processes.
Desirable
- Prince2 Practitioner, MSP or other project management qualification.
- Benefits management qualification (e.g. APMG Managing Benefits) or equivalent certification.
- Practical knowledge of quality improvement and evaluation techniques.
Experience
Essential
- Previous experience of working successfully within a change environment.
- Experience of being able to balance competing priorities and meet targets within a fluctuating and demanding workload.
- Experience of handling confidential information.
Desirable
- Experience of policy formation and implementing new processes and procedures to improve efficiency in relation to Programme Management Offices.
- Previous experience of planning and delivering benefits, quality improvement or evaluation associated with large scale projects.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Adaptable and flexible.
Person Specification
Skills / Competencies
Essential
- Ability to understand complex problems, analyse and document workflows and current practice, identifying opportunities for change.
- Ability to negotiate, persuade and manage conflict.
- Excellent self-management, motivation and time management.
- Excellent communication skills.
- Dynamic and proactive in approach to challenges.
- Excellent IT skills, able to use a wide range of Microsoft software packages.
- Excellent organisation skills and leadership skills.
- Ability to keep accurate and complete records consistent with best practice policies and procedures.
- Strong analytical and investigative skills.
- Demonstrable compassionate and inclusive leadership.
Desirable
- Experience in the application of HR processes.
- Demonstrable experience of line management responsibilities and proven team leadership and motivational skills.
Qualifications and Knowledge
Essential
- Post graduate level, or equivalent professional qualification.
- Working knowledge of project management including governance and assurance, change management and benefit realisation.
- Working knowledge of project management including governance and assurance, change management and benefit realisation.
- Practical knowledge of structured benefits management to support programme and project processes.
Desirable
- Prince2 Practitioner, MSP or other project management qualification.
- Benefits management qualification (e.g. APMG Managing Benefits) or equivalent certification.
- Practical knowledge of quality improvement and evaluation techniques.
Experience
Essential
- Previous experience of working successfully within a change environment.
- Experience of being able to balance competing priorities and meet targets within a fluctuating and demanding workload.
- Experience of handling confidential information.
Desirable
- Experience of policy formation and implementing new processes and procedures to improve efficiency in relation to Programme Management Offices.
- Previous experience of planning and delivering benefits, quality improvement or evaluation associated with large scale projects.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Adaptable and flexible.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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