Job summary
Patient Safety Incident Learning Response Coordinator
This is a motivating and exceptional opportunity to become an integral member of the Patient Safety Incident Learning Response Team, that are fundamental to the efficient and effective professional administration and coordination of Patient Safety Incident Investigations (PSIIs) at North West Ambulance Service NHS Trust.
Main duties of the job
We as a Trust are transitioning to fully adopt the Patient Safety Incident Response Framework (PSIRF) and Learning from Patient Safety Events (LFPSE) and we are seeking an individual who will be responsible in ensuring robust systems are in place for the delivery of high-quality Patient Safety Incident Investigations.
The post holder will work closely with Patient Safety Incident Learning Response Leads to provide facilitation of PSIIs including organisation of multi-disciplinary meetings with a variety of stakeholders.
For more information about this vacancy, please contact:
Ann Moses, Patient Safety Incident Learning Response Lead
Ann.Moses@nwas.nhs.uk
07812 304 161
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Person Specification
Skills / Competencies
Essential
- Excellent interpersonal and communication skills (written and verbal).
- Excellent organisational skills.
- Excellent attention to detail.
- Ability to have a methodical approach to work.
- Ability to keep accurate and complete records consistent with best practice policies, procedures, and guidance.
- Proficient in using Microsoft Office.
- Flexibility to work to the needs of the organisation.
- Ability to deal with highly confidential and sensitive information.
- Ability to travel and work across the NWAS footprint.
- Understanding of confidentiality.
Qualifications and Knowledge
Essential
- Educated to Diploma level and/or able to demonstrate the equivalent level of knowledge and experience.
- PSIRF Training Requirements.
- Level 1 (Essentials of Patient Safety) of the Patient Safety Syllabus.
- Knowledge of NHSE Patient Safety Incident Response Framework (PSIRF).
- Demonstrable recent CPD.
Experience
Essential
- Experience of working in a senior administration/ coordinator role.
- Experience of handling confidential and sensitive information.
- Previous experience in an NHS environment.
- Experience of developing clear, accurate, and comprehensive reports.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Person Specification
Skills / Competencies
Essential
- Excellent interpersonal and communication skills (written and verbal).
- Excellent organisational skills.
- Excellent attention to detail.
- Ability to have a methodical approach to work.
- Ability to keep accurate and complete records consistent with best practice policies, procedures, and guidance.
- Proficient in using Microsoft Office.
- Flexibility to work to the needs of the organisation.
- Ability to deal with highly confidential and sensitive information.
- Ability to travel and work across the NWAS footprint.
- Understanding of confidentiality.
Qualifications and Knowledge
Essential
- Educated to Diploma level and/or able to demonstrate the equivalent level of knowledge and experience.
- PSIRF Training Requirements.
- Level 1 (Essentials of Patient Safety) of the Patient Safety Syllabus.
- Knowledge of NHSE Patient Safety Incident Response Framework (PSIRF).
- Demonstrable recent CPD.
Experience
Essential
- Experience of working in a senior administration/ coordinator role.
- Experience of handling confidential and sensitive information.
- Previous experience in an NHS environment.
- Experience of developing clear, accurate, and comprehensive reports.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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