Job summary
HR Business Partnering Team
HR Officer - Band 5
Middlebrook - Bolton
The Human Resources Business Partnering Team is looking for an enthusiastic, self-motivated, and professional Human Resources Officer to provide professional and responsive advice and guidance to managers and staff to ensure the consistent application of HR policies and practices within the Trust.
Advising within the framework of NWAS policies and the legal context, on areas such as absence management, recruitment & selection, disciplinary, grievance, performance management and organisational change under the guidance of the HR Manager.
Whilst the HR Officer role will be a generalist HR role including involvement in all elements of the employee lifecycle, it will have particular focus on absence management case support and coaching for our front-line managers.
Main duties of the job
The role does not require HR CIPD qualification or previous experience of working in a generalist HR role (although this is preferable). In the absence of such, candidates will be considered, if they can instead demonstrate sufficient practical people management experience which had responsibility for case management in line with policies (sickness, performance, disciplinary etc).
The successful candidate will:
- Be a driven and proactive individual who can manage a caseload at sufficient pace
- Be able to quickly integrate and build relationships within a new team
- Have the confidence to challenge incorrect process and practices
- Have an ability to engage and coach managers at all levels
- Be capable and comfortable using various systems to record and manage caseload
Travel to various locations throughout the Northwest will need to be undertaken on a regular basis.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Job description
Job responsibilities
Please ensure that you have read the full Job Description and Person Specification before applying for this role.
Person Specification
Skills / Competencies
Essential
- Ability to maintain confidentiality and deal with situations in a sensitive manner.
- Excellent interpersonal skills with the ability to be able to deal sensitively with staff and external parties at all levels of organisation.
- Excellent written communication skills.
- Decision making / problem solving - ability to respond to problems.
- Planning and organisation skills - able to manage busy workload to meet deadlines, prioritise and have good attention to detail.
- Ability to work on own initiative with direction but not close supervision.
- Ability to analyse data.
- Keyboard skills - previous experience of word processing and spreadsheet packages.
- Presentation skills.
- Confident and able to establish credibility quickly.
Qualifications and Knowledge
Essential
- Educated to GCSE-level (minimum of Maths and English at 'C' or above) or equivalent level qualification.
- Studying for or prepared to study for Level 5 CIPD qualification.
Experience
Essential
- Recent experience of working in a busy HR function providing generalist advice or equivalent general management experience.
- Experience in the administration of/ or experience in managing, discipline, grievance, or absence cases.
- Involvement in recruitment processes and selection interviewing.
- Understanding of key employment legislation, in particular relation to disciplinary, grievance and absence management.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Person Specification
Skills / Competencies
Essential
- Ability to maintain confidentiality and deal with situations in a sensitive manner.
- Excellent interpersonal skills with the ability to be able to deal sensitively with staff and external parties at all levels of organisation.
- Excellent written communication skills.
- Decision making / problem solving - ability to respond to problems.
- Planning and organisation skills - able to manage busy workload to meet deadlines, prioritise and have good attention to detail.
- Ability to work on own initiative with direction but not close supervision.
- Ability to analyse data.
- Keyboard skills - previous experience of word processing and spreadsheet packages.
- Presentation skills.
- Confident and able to establish credibility quickly.
Qualifications and Knowledge
Essential
- Educated to GCSE-level (minimum of Maths and English at 'C' or above) or equivalent level qualification.
- Studying for or prepared to study for Level 5 CIPD qualification.
Experience
Essential
- Recent experience of working in a busy HR function providing generalist advice or equivalent general management experience.
- Experience in the administration of/ or experience in managing, discipline, grievance, or absence cases.
- Involvement in recruitment processes and selection interviewing.
- Understanding of key employment legislation, in particular relation to disciplinary, grievance and absence management.
Values and Behaviours
Essential
- Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.
- Being at our best - professional and adaptable and takes pride in work.
- Making a difference - act with compassion, kindness and integrity towards everyone.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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